Original job description
Archived listing. The details below describe a past opening.
October 5, 2026
ADMINISTRATIVE PROGRAM ASSISTANT (BAND LEVEL 5)
Discipline of Family Medicine
Faculty of Medicine
Contract to Feb 3, 2027
This competition may be used to fill identical positions in this unit within three (3) months of the closing date
All qualified employees are welcome to apply, however preference is given to CUPE members
This posting is for an Administrative Program Assistant position at the Family Medicine Clinic located in the Health Sciences Centre, Janeway Hostel.
DUTIES
Reporting to the Clinic Administrator, Discipline of Family Medicine, the successful applicant will be responsible for performing complex and difficult clerical work and exercising considerable independent judgement in a fully computerized medical office environment in an academic clinical teaching setting. Duties include maintaining schedules for multiple professionals including clinical faculty, residents and medical students; using an electronic medical records system and booking medical appointments; greeting and rooming patients; arranging specialist appointments for clinic patients; liaising with other health care professionals, coordinating with the academic unit of the teaching program regarding academic scheduling components; typing letters, memoranda, reports and forms; entering and retrieval of data from computerized systems; scanning of patient documentation to an electronic medical records system, billing and invoicing for clinical services (MCP. MPA and locum billing) for three Family Medicine Clinics; photocopying, scanning and faxing various documents as appropriate; filing various documents and materials; reconciliation of user tasks in the Electronic Medical Record system (EMR); restocking exam rooms; assisting the Clinic Administrator with various administrative tasks; and performing other related duties as required.
Qualifications
Experience (3-5 years) in general clerical work; completion of a two-year college program in the area of medical office administration or similar; or any equivalent combination of experience and training. The ideal candidate will have the ability to pay strict attention to detail, possess strong organizational and interpersonal skills and have the ability to work independently as well as be a contributing member of a team in a fast-paced environment. Previous experience working in a medical clinic, experience with medical billings and medical office procedures, strong knowledge of computers, and skills in Microsoft Office are required.
SALARY $53,729 - $63,029 per annum (CUPE Local 1615)
CLOSING DATE October 20, 2026
COMPETITION NO MUN03627
Please note that we will ONLY accept applications for this position through our website www.mun.ca/careers. Applications must be received by the end of business day on the competition closing date. You may drop off a paper application to the Faculty of Medicine - Memorial University, Medical Education Centre, St. John’s, Room M2M229; or fax your resume to (709) 864-6537. Call us at (709) 864-6404 for assistance.
All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender; Indigenous peoples; racialized people; black persons; and persons with disabilities.
Memorial is committed to providing an inclusive learning and work environment.
If there is anything we can do to ensure your full participation during the application process, please contact equity@mun.ca directly and we will work with you to make appropriate arrangements.
The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.
If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.
Inquiries about this opportunity should be directed to the Faculty of Medicine - Memorial University, Medical Education Centre, St. John’s, Room M2M229 or by telephone at (709) 864-6404.
Please be advised that we are unable to provide updates on current competitions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
More about this job
Responsibilities
Manage schedules and appointments for clinical faculty, residents, students, and patients, while supporting patient intake and coordination with healthcare professionals and academic staff. Maintain electronic medical records and documentation, process clinical billing, and provide clerical and administrative support to the clinic administrator and three Family Medicine Clinics.
Requirements
Requires 3–5 years of general clerical experience and completion of a two-year college program in medical office administration or a similar field, or an equivalent combination of experience and training. Candidates must have medical clinic experience, knowledge of medical billing and office procedures, strong computer and Microsoft Office skills, and the ability to work independently and collaboratively with close attention to detail.
Skills
- Medical Office Administration
- Clerical Work
- Appointment Scheduling
- Electronic Medical Records
- Medical Billing
- Microsoft Office
- Data Entry
- Document Management
- Attention to Detail
- Organization
- Interpersonal Communication
- Independent Judgment
- Teamwork
- Patient Service
- Clinic Administration
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Education
Keywords
- Medical Office Administration
- Family Medicine
- Medical Clinic
- Electronic Medical Records
- Medical Billing
- MCP Billing
- MPA Billing
- Locum Billing
- Appointment Scheduling
- Clinical Scheduling
- Patient Intake
- Clinic Administration
- Microsoft Office
- Data Entry
- Document Scanning
- Filing
- Invoicing
- Healthcare Coordination
- Academic Scheduling
- Clerical Work
