Department: Sales – Inside Sales
Reports To: Director of National Sales
Location: Hybrid, our office is in Vancouver (Gastown)
Employment Type: Full-time
ABOUT MERCHANT GROWTH
Merchant Growth is one of Canada's fastest-growing fintech lenders, providing small and medium-sized businesses across the country with fast, flexible access to capital. We've been recognized among The Globe and Mail's Top Growing Companies and named a BC Finalist for Deloitte's Best Managed Companies. Our Sales team is the engine behind that growth, connecting Canadian business owners with financing solutions that help them move forward.
THE OPPORTUNITY
As an Account Executive on our Inside Sales team, you will be the first point of contact for small business owners exploring financing options with Merchant Growth. You will engage prospective merchants through inbound inquiries, outbound prospecting, and referrals while building your own pipeline and guiding merchants who have never been funded by Merchant Growth before, from first conversation through to funding.
This is a 100% net-new business role: there are no renewals and no existing book of business to inherit. You'll be part of a close-knit, target-driven inside sales team, with daily coaching, structured onboarding, and a clear path for growth.
This is not an entry-level sales role. We're looking for someone who has already proven they can win in a full-cycle, quota-carrying environment, and who's ready to be rewarded for it with one of the strongest commission structures in the industry.
LANGUAGE REQUIREMENT
- Fluent English (spoken and written) is required.
- French language skills are considered a strong asset but are not required for this role.
WHAT YOU'LL DO
- Build and manage your own pipeline of net-new prospects through outbound calling, inbound leads, and referral sources. This role has no responsibility for renewals or an existing book of business
- Consistently meet or exceed daily, weekly, and monthly activity and opportunity targets (calls, emails, and qualified opportunities created)
- Qualify prospective merchants' financing needs and match them with the right product and funding structure
- Coordinate, negotiate, and prepare funding applications and terms, guiding merchants through the process from first conversation to funding
- Maintain accurate, up-to-date records in Salesforce and Salesloft
- Handle objections with confidence and professionalism, maximizing every opportunity to close
- Deliver a consistently high standard of customer service at every touchpoint
- Execute the day-to-day priorities and strategies set by your manager, and adhere to company policies on deal structure
WHAT YOU'LL BRING
- A demonstrated, verifiable track record of consistently meeting or exceeding quota in a full-cycle, target-driven sales role
- 2+ years of outbound, phone-based sales experience, ideally in financial services, fintech, or another fast-paced, metrics-driven environment
- A diploma or degree, or an equivalent combination of education and experience
- Strong verbal and written communication skills, with a consultative, confident approach to selling and handling objections
- Comfortable spending the majority of the day on the phone
- Self-motivated and results-oriented, with the judgment to work independently in a fast-paced, target-driven environment
- Familiarity with CRM tools such as Salesforce and Salesloft (or similar)
- Fluent English (spoken and written), required
- French language proficiency is an asset, not required
NICE TO HAVE
- History of top-performer recognition (e.g., President's Club, quota-attainment awards) in a previous sales role
- Conversational or fluent French
- Experience in the fintech, alternative lending, or financial services industry
- Knowledge of financial services market structures (lenders, aggregators, brokers, etc.)
WHAT WE OFFER
- One of the strongest commission structures in the industry that is built to reward experienced closers for the results they already know they can deliver
- A high-growth opportunity with a leading Canadian fintech company
- A flexible work arrangement - hybrid, our office is in Vancouver (Gastown)
- Comprehensive group health benefits (Life, AD&D, Extended Health & Dental, and Travel Insurance)
- Monthly company-wide Lunch & Learns and team events
- A collaborative, supportive team culture invested in your growth
