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Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
Job Summary: The Transportation Billing and Payables Supervisor oversees the day-to-day operations accounting team managing high-volume freight billing, collections, carrier settlements, and vendor payments. This role ensures financial accuracy, optimizes cash flow, and maintains strong vendor relationships by fully leveraging Blue Yonder (TMS) and TMW software platforms.
Responsibilities
- Supervise, mentor, and evaluate a dedicated team of AR and AP billing clerks.
- Distribute daily workloads across the team to balance billing, collections, and carrier settlement queues.
- Serve as the primary escalation point for complex billing disputes, short-pays, or carrier payment
- Oversee daily operations within Blue Yonder and TMW, ensuring seamless data flow between transportation management and accounting modules.
- Audit system workflows to ensure rate confirmations, bills of lading (BOL), and proof of deliveries (POD) are matched and processed accurately.
- Identify system inefficiencies and train staff on best practices to maximize the capabilities of Blue Yonder and TMW.
- Monitor high-volume freight billing for accuracy, including fuel surcharges and accessorial charges.
- Manage aging reports and drive targeted collection efforts to minimize Days Sales Outstanding (DSO) and bad debt.
- Collaborate with sales and operations to quickly resolve client-facing billing discrepancies.
- Assist with Purchase Order (PO) invoices for agency staff and general company expenses.
- Respond to vendor inquiries professionally and resolve invoicing discrepancies or carrier payment disputes quickly.
- Ensure all financial transactions comply with standard company policies and procedures.
- Customer Centricity: Dedicated to meeting and exceeding expectations for both internal partners and external clients.
- Builds an inclusive environment and works seamlessly across departments (e.g., Operations, Sales).
- Analyzes issues effectively to make sound, timely decisions under strict timelines.
- Remains adaptable and guides the team successfully through workflow transitions.
- Committed to continuous learning and actively upskilling team members.
- High organizational and time management skills focused on meeting strict deadlines.
- Clear, professional, and empathetic verbal and written communication.
- Proactively looks for system efficiencies and process improvements.
- Understands how billing and payable workflows impact overall cash flow and business health.
Experience
- A minimum of 2–3 years of relevant transport accounting/billing experience, including previous experience managing a team of at least 10 employees.
- Intermediate to advanced knowledge of Microsoft Office (specifically Excel).
- Knowledge of Blue Yonder (TMS) is a strong asset.
- Knowledge of TMW or general Transportation Management Systems (TMS) is a strong asset.
- Excellent customer service and interpersonal skills. Must be proficient in English; fluency in French is considered an asset.
Education
- Completion of secondary school is required.
- A college diploma in Accounting, Business Administration, or a related field is preferred.
Core Competencies
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team. 