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Michael Garron Hospital

Unit Clerk II (Neonatal Intensive Care Unit)

Toronto, ON, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

As part of an interdisciplinary team the Unit Clerk is responsible for the facilitation of patient flow through the Maternal/Newborn & Child Health Services and acts as a liaison to staff, patients, their families and the public. The Unit Clerk interacts with patients and their families in a professional, respectful and courteous manner. The Unit Clerk also works in collaboration with the interdisciplinary staff to provide patient centered care.

Education

Minimum Grade 12 or equivalent educational preparation.
Training related to office administration/office coordination.

Qualifications

Previous Unit Clerk experience preferred.
Related experience in a hospital environment preferred.
Public relations or customer service training preferred.
Excellent interpersonal and communication skills both verbal and written.
Computer literacy required; demonstrated knowledge of Microsoft Office Suite (e.g. Outlook, Excel, Word, PowerPoint).
Excellent keyboarding skills.
Knowledgeable use of Powerchart and Cerner an asset.
Demonstrated basic mathematical skills required.
Demonstrated ability to work independently and as part of an interdisciplinary team in a fast-paced environment.
Ability to perform responsibilities in a courteous and customer focused manner.
Ability to multi-task and proven organizational skills.
Proven innovation in problem solving skills and critical thinking.
Must be prepared to work in all areas of Maternal/Newborn & Child Health Services (skills & abilities considered).
Good work and attendance record required.
All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) (formerly Toronto East General Hospital) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and safety policies and procedures set by MGH.
All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.

Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.

This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate.

MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.

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More about this job

Responsibilities

Facilitate patient flow through Maternal/Newborn and Child Health Services and serve as a liaison among staff, patients, families, and the public. Work collaboratively with interdisciplinary staff to support patient-centered care and interact with patients and families professionally and respectfully.

Requirements

Requires Grade 12 or equivalent and training related to office administration or coordination. Previous Unit Clerk or hospital experience and customer service training are preferred; candidates should have strong communication, computer, keyboarding, organizational, and problem-solving skills and be able to work independently and as part of a team.

Skills

Interpersonal Communication
Written Communication
Customer Service
Computer Literacy
Microsoft Office
Keyboarding
PowerChart
Cerner
Basic Mathematics
Teamwork
Multitasking
Organization
Problem Solving
Critical Thinking
Patient Flow Coordination

Visa sponsorship

Not detected in the job text

Keywords

Unit Clerk
Neonatal Intensive Care Unit
Maternal/Newborn Services
Child Health Services
Patient Flow
Patient-Centered Care
Interdisciplinary Team
Office Administration
Office Coordination
Hospital Environment
Customer Service
Public Relations
Microsoft Office
Outlook
Excel
Word
PowerPoint
PowerChart
Cerner
Keyboarding
Basic Mathematics
Multitasking
Organizational Skills
Problem Solving
Critical Thinking
Patient Safety
Occupational Health and Safety Act
Accessibility for Ontarians with Disabilities Act
Ontario Human Rights Code

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