Sales Associate / Key Holder

<h1 data-pm-slice="1 1 []">Sales Associate / Key Holder &ndash; Mind Games</h1><p><strong>Location:</strong> Quinte Mall, Belleville, ON<br><strong>Pay Rate:</strong> $18.45 per hour<br><strong>Job Type:</strong> Part-Time</p><h2>About Mind Games</h2><p><strong>Mind Games is North America&rsquo;s premier specialty retailer &ldquo;Where Creative Minds Come to Play&rdquo;!</strong></p><p>Our stores are filled with games, puzzles, and toys for every age and occasion. We don&rsquo;t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.</p><p>We&rsquo;re looking for motivated, reliable, and energetic team members to join us as <strong>Sales Associates / Key Holders</strong>. In this role, you&rsquo;ll help keep the store running smoothly, assist customers in finding the perfect games and puzzles, and ensure our store is welcoming and fun for everyone. You&rsquo;ll also support daily store operations, including opening and closing procedures and cash management.</p><p>If you thrive in a fast-paced, playful environment and want to be part of a team that brings joy and creativity to every visit, this is the role for you!</p><p><strong>Duties and Responsibilities include, but are not limited to:</strong></p><ul data-spread="false"><li><p>Greet customers, answer questions, and recommend products based on their needs, providing exceptional customer service.</p></li><li><p>Operate the POS system, accurately process payments, and issue receipts.</p></li><li><p>Maintain a neat and organized store, including restocking products and ensuring inventory levels meet customer demand.</p></li><li><p>Serve as a product expert, confidently answering questions and providing guidance on selection, usage, care, and maintenance.</p></li><li><p>Act as a trusted advisor to customers, helping them explore our products and make the most of their visit.</p></li><li><p>Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability.</p></li><li><p>Maintain a professional and welcoming demeanor, efficiently assisting customers throughout their visit.</p></li><li><p>Perform opening and closing procedures, including cash management, inspecting products, and following security protocols when assigned Key Holder responsibilities.</p></li><li><p>Lead by example in delivering outstanding customer service and maintaining a positive team environment.</p></li><li><p>Support store operations and take responsibility for the store when entrusted with Key Holder duties.</p></li></ul><p><strong>You are best suited for this role if you have the following qualifications and skills:</strong></p><ul data-spread="false"><li><p>High school diploma or equivalent required.</p></li><li><p>2+ years of experience in sales, customer service, or retail preferred.</p></li><li><p>Exceptional customer service and interpersonal skills, with the ability to adapt to diverse customer needs.</p></li><li><p>Ability to multitask, manage priorities, and meet deadlines in a fast-paced environment.</p></li><li><p>Dependable, responsible, and able to take ownership of assigned responsibilities.</p></li><li><p>Passion for or knowledge of pop culture, board games, and puzzles is a plus.</p></li><li><p>Ability to stand or walk for long periods and lift up to 20 pounds.</p></li><li><p>Previous Key Holder or supervisory experience is preferred.</p></li><li><p>Experience with store opening/closing procedures and cash management is considered an asset.</p></li></ul><p><strong>Pay Rate:</strong> $18.45 per hour</p><p><strong>Benefits:</strong></p><ul data-spread="false"><li><p>Competitive pay and opportunities for growth</p></li><li><p>Employee discount on games, puzzles, and toys</p></li><li><p>Casual dress environment</p></li><li><p>Work in a fun, creative environment surrounded by products and people you love</p></li></ul><p><strong>Store Location:</strong> Quinte Mall, Belleville, ON</p><p><strong>Mind Games is an equal opportunity employer.</strong> We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees without discrimination based on any characteristic protected under applicable human rights legislation.</p><p><strong>Mind Games is committed to providing an inclusive and accessible recruitment process.</strong> If you require accommodation at any stage of the recruitment and selection process, please let us know, and we will work with you to meet your needs.</p>