Role Overview
A Cashier provides daily operational support in all of the MSA food service operations in delivering value-based service excellence. Cashiers report to, work under the supervision of, and receive daily direction from the Hospitality Coordinator(s).
You ensure every interpersonal interaction is a positive experience, engaging and supporting students and team members. You’ll work under the supervision and direction of the Hospitality Coordinators supporting the food court operations, maintaining a focus on student experience and being an ambassador of MSA values. Best practices will be a focal point of the position in the areas of food safety, payment processing, customer service and day-to-day business operations.
Accountabilities
- Be the first point of contact for our students and guests
- All orders, transactions, and payment processing
- Responsible for maintaining all guest facing areas
- Maintains positive relationships with students, staff, and partners.
- Constant adherence to all Health & Safety policies to ensure the wellbeing of the team, students and guests.
- Greet all students and guests in a prompt, kind and hospitable manner,
- Accurately enter all orders to POS, process payments and close all transactions by tender type.
- Perform opening and closing cash duties including counting cash, balancing float, reconciling and verifying batch reports,
- Performs outlet opening and closing duties including service stand set up, restocking and cleaning.
- Maintaining a clean and safe working environment.
- Ensuring value-based Service Excellence and quality standards.
- Communicating student food security needs and feedback.
- Provides support to other areas when required.
- Maintaining a comprehensive menu knowledge to assist students and guests with menu selection, allergy questions and dietary restrictions.
- Reports Food Services risk management, health and safety, maintenance, and equipment issues to be addressed.
Physical Demands/Work Environment
- Standard work hours are 0 - 20 hours per week. This may include evenings and weekends when required.
- Travel between campuses may be required.
- Ability to lift 50 lbs.
- Able to stand for prolonged periods.
Education, Experience and Training
- Preferred experience in a food service environment.
- Preferred food handler’s certification
- Preferred knowledge about food allergies & dietary restrictions.
- Legally eligible to work in Canada.
- Understanding and experience with various cooking methods, ingredients, equipment, and procedures.
- Currently enrolled in a Mohawk College program (open to all students).
- Legally eligible to work in Canada.
- Customer service experience.
- Must be available to work based on the business needs of the department through your school schedule.
ACCESSIBILITY
As part of our commitment to accessibility for all persons with disabilities the MSA will, upon the request of the candidate provide accommodation.
Should you require accommodation at any point during the appointment interview process with the MSA please contact People and Culture at msapeopleandculture@mohawkcollege.ca
EQUITY, DIVERSITY, AND INCLUSION
The MSA seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially seeks applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
HOW TO APPLY
Please apply using the link provided, including a resume, and contact information with your application. Please use your Mohawk College email for applications.
The interview process will begin in November. Preferred start date would be early/mid November 2026.
This position is a contract term position.
*Please only apply once per position and apply using your Mohawk College email.
