Key Responsibilities
(A) Provide routine breastfeeding support
- Coach latch positioning and breastfeeding technique
- Help new mothers build confidence in feeding
(B) Deliver lactation education and consultation
- Conduct one-on-one or group lactation guidance
- Address routine feeding questions
(C) Identify and refer complex cases
- Recognize situations beyond the CLC scope of practice, including preterm infants, tongue-tie concerns and poor weight gain
- Refer promptly to an IBCLC or physician
(D) Maintain service records
- Accurately document consultation content, assessment findings and referrals
(E) Support community education
- Assist in developing lactation education resources
- Support community breastfeeding promotion activities
Qualifications
(A) Certification
- Valid CLC (Certified Lactation Counselor) certification, in good standing
- IBCLC certification is also acceptable; however, the role is positioned at the CLC level
(B) Experience
- Prior experience in lactation support is preferred (community settings, postpartum support groups, outpatient clinics, etc.)
- Experience serving multicultural populations is an asset
(C) Competencies
- Proficient in routine lactation assessment and counseling techniques
- Able to clearly identify referral indicators
- Fluent English communication; additional languages are an asset
- Cultural sensitivity, with the ability to provide basic trauma-informed support
(D) Other Requirements
- Criminal record check required
- Must be legally authorized to work in Canada
Preferred / Asset Qualifications (Summary)
- IBCLC certification
- Lactation support experience in community, postpartum support group or outpatient clinic settings
- Experience serving multicultural populations
- Languages in addition to English
