About TML
TML Supply Company has served the Ontario HVAC/R industry for more than 50 years. With 12 locations, the company offers a range of equipment, parts and supplies from industry-best brands including ICP, A.O. Smith, Rinnai and IPEX. For more information, visit tmlsupply.com.
Job Summary
The Driver position is responsible for the delivery of merchandise to and from customers, vendors, and other branches or locations, as directed, with the use of a company vehicle. Additionally, this role is responsible for excellence in customer service, the proper use of company tools, vehicles, and equipment, as well as adhering to all safety policies, procedures, and guidelines.
Duties & Responsibilities
Customer Interaction
- Delivers exceptional customer service through prompt, professional communication and issue resolution.
- Responds to inquiries via phone and email with courtesy and efficiency.
- Maintains professional relationships with customers, vendors, and internal departments, fostering collaborative problem-solving.
Driving
- Safely and efficiently delivers merchandise to customers, vendors, and branch locations.
- Verifies products during loading/unloading and ensures secure transport.
- Carry and maintain a valid driver’s license at all times, ensuring timely renewal and compliance.
- Conducts daily vehicle inspections and reports maintenance needs; maintains cleanliness and operational readiness.
- Uses GPS and mobile devices proficiently and follows all delivery procedures.
- Communicates delivery status and check-ins with supervisor throughout the day.
Safety
- Adheres to all company safety policies and procedures.
- Wears appropriate PPE and responds promptly to unsafe conditions.
- Conducts equipment safety checks and follows job site safety requirements.
- Secures all loads during transport and handles hazardous materials according to guidelines.
Other
- Safety Sensitive Position: the ability to perform job functions in a constant state of alertness and in a safe manner.
- Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements
- Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.
Qualifications
- High School diploma or its GED equivalent.
- 2 or more years experience with driving, warehousing, and related functions.
- Possess a valid DZ driver’s license.
- Maintain a clean driving record for the past three years, free of major infractions such as speeding or DWI.
- Aptitude for mathematical operations and numerical analysis.
- Proficient in using office technology, including computers, photocopiers, scanners, phone systems, and virtual meeting platforms, as required for daily responsibilities.
Physical Demands & Work Environment
This position may require up to 40–43 hours per week and involves regular physical activity, including:
- Regular bending, climbing, squatting, kneeling, and reaching up to 3 hours per day.
- Repetitive use of foot motion for driving 1-6 hours per day
- Operating forklifts and material handling equipment for up to 6 hours daily.
- Frequent lifting of 25–50 lbs.; occasional lifting up to 100 lbs.
- Pushing/pulling objects up to 300 lbs. occasionally.
- Prolonged use of hands, arms, and feet for equipment operation.
- Periods of sitting, standing, walking, and twisting throughout the shift.
- Visual requirements include close, distance, color, and peripheral vision, as well as depth perception and focus adjustment.
What We Offer
We care about your well-being from day one. Here’s a snapshot of the benefits we provide:
- Comprehensive health benefits, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day
- Life insurance, plus short- and long-term disability coverage
- RRSP with company contributions
- Paid time off - vacation, holidays and personal days
- Employee Assistance Program (EAP); Employee discounts and much more...
Additional Information
Compensation is negotiable based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed reflect the base salary only.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at careers@msupply.com
mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process, please contact careers@msupply.com
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