Customer service representative jobs in Strathroy, ON and nearby

Customer service representative jobs within 25 km of Strathroy, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 1, 2026

Hiring at a glance

View jobs

Open jobs: 11
Employers: 6

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 9%1 listing
On-site: 91%10 listings

Employers hiring include LCBO (5), Dollar Tree Stores (2), Mainstreet Credit Union Limited (1).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Strathroy, ON and nearby

Within 25 km

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Added 5 days ago
M
Licensed Customer Service Representative
MutualONE
Ilderton, ON
- Full-time
As a Licensed Customer Service Representative (CSR), you'll play a key role in supporting
Added 22 days ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Strathroy, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Strathroy Ontario location.
Added 24 days ago
MC
Customer Service Representative (part-time; Mt Brydges)
Mainstreet Credit Union Limited
Mount Brydges, ON
- $20.28 to $25.36 CAD / hour
- Part-time
Added 25 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Strathroy, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 26 days ago
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Holiday Customer Service Representative (Fixed Term)
LCBO
Parkhill, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 26 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Glencoe, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 26 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Strathroy, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 26 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Komoka, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 1 month ago
P
Customer Service Representative - Agriculture
P&H
Denfield, ON
- Full-time
Added 1 month ago
L
Customer Service Representative (Casual)
LCBO
Strathroy, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 2 months ago
DT
Customer Service Associate I
Dollar Tree Stores
Strathroy, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

No more jobs.

MutualONE

Licensed Customer Service Representative

Ilderton, ON, N0M 2A0, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Join MutualONE and Help Shape Exceptional Customer Experiences

At MutualONE, we're more than an insurance company. We're a people-first organization committed to protecting what matters most to our customers, communities, and employees. We're seeking a motivated, customer-focused professional who thrives in a collaborative environment and is excited to build a meaningful career in the insurance industry.

As a Licensed Customer Service Representative (CSR), you'll play a key role in supporting our Agency Team and delivering exceptional service to our policyholders. Working alongside experienced Agents and Underwriters, you'll gain exposure to multiple lines of insurance while developing valuable industry expertise and advancing your career.

If you're passionate about helping people, enjoy working in a fast-paced environment, and take pride in delivering outstanding customer experiences, we'd love to hear from you.

ONE Company, ONE Team, ONE Culture, ONE Insurance Solution for our Member’s Needs!

MutualONE has Agents and Independent Insurance Brokers, with business throughout Southwestern Ontario, serviced from office locations in Ilderton ON and Seaforth ON.

If you're passionate about helping people, enjoy working in a fast-paced environment, and take pride in delivering outstanding customer experiences, we'd love to hear from you.

What You'll Do

Deliver exceptional customer service by responding to inquiries and assisting with policy changes, coverage explanations, and insurance solutions
Conduct Personal Lines renewal reviews, including generating Insurance-to-Value (ITV) calculations
Monitor and manage policy expiry lists to ensure timely and accurate renewals
Prepare Commercial and Farm renewal packages for assigned Agents
Partner closely with Agents to provide proactive support and enhance the customer experience
Generate proofs of insurance, including Certificates of Insurance, Liability Slips, and Binders
Maintain accurate records and documentation while following established workflows and best practices
Update claims closing notices within our agency management system
Provide support to our Corporate Services Administration Team as needed
Contribute to a positive, inclusive, and collaborative workplace culture by living the MutualONE values every day
Travel is required in this role

What You'll Bring

Minimum one year of insurance industry experience
OTL General Insurance Agent License or RIBO License (with willingness to transition to OTL licensing if required)
Valid Ontario Driver's License
College diploma in Business Administration, Insurance, or a related field
Passion for delivering exceptional customer service and building strong customer relationships
Strong communication, organizational, and time-management skills
Excellent attention to detail and ability to prioritize multiple responsibilities
Experience with Applied Epic or other brokerage management systems is considered an asset
Ability to work both independently and collaboratively within a team environment
A growth mindset and desire to continuously learn and develop professionally
A commitment to showing relentless respect, kindness, and empathy in all you do
Must possess a valid driver's license
Criminal Record Check will be required

Why MutualONE?

At MutualONE, we believe great people deserve a great workplace. That's why we offer:

Flexible hybrid work arrangements that support work-life balance
Competitive compensation and comprehensive benefits package
Professional development, licensing support, and ongoing learning opportunities
Clear pathways for career growth and advancement
A collaborative, supportive team environment where your contributions are valued
A culture that prioritizes employee well-being, respect, diversity, and community involvement

Ready to Build Your Future with MutualONE?

If you're looking for a rewarding career with an organization that values people, relationships, and continuous growth, we'd love to hear from you.

Apply today and discover how MutualONE can help you grow your career while making a meaningful difference in the lives of our customers and communities.

We thank all applicants for their interest, however, only those considered for an interview will be contacted.

ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

MutualONE is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only).

As such, MutualONE will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT

MutualONE strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, MutualONE will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Apply About employer

More about this job

Responsibilities

The Licensed Customer Service Representative will manage policy renewals, generate insurance documentation, and provide proactive support to agents and policyholders. They will also maintain accurate records and contribute to a collaborative team environment while ensuring exceptional service delivery.

Requirements

Candidates must have at least one year of insurance industry experience and hold an OTL or RIBO license. A college diploma in Business Administration or Insurance and a valid Ontario driver's license are also required.

Skills

Customer service
Insurance industry knowledge
Policy management
Communication
Organizational skills
Time management
Attention to detail
Applied Epic
ITV calculations
Relationship building
Problem solving
Collaboration

Benefits

Flexible hybrid work arrangements
Professional development
Licensing support
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Customer Service
OTL License
RIBO License
Applied Epic
Policy Renewals
Underwriting
Commercial Insurance
Farm Insurance
Personal Lines
Certificates of Insurance
Liability Slips
Binders
Agency Management System
Business Administration
Hybrid Work

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