Office Administrative Assistant – Three-Month Contract
Company: NABS Workforce Solutions
Location: Calgary, Alberta
Employment Type: Full-Time, Three-Month Contract
Work Arrangement: On-site
Contract Duration: Three months
Company Description
NABS Workforce Solutions provides comprehensive HR management services and reliable staffing solutions to employers across a range of industries. We believe that people are at the core of every successful organization and are committed to creating an environment where employees, candidates, and clients feel supported, valued, and respected.
Headquartered in Calgary, Alberta, NABS Workforce Solutions serves businesses across Canada and continues to expand alongside the industries and communities we support.
Position Summary
NABS Workforce Solutions is seeking a confident, professional, and organized Office Administrative Assistant for a full-time, three-month contract position at our Calgary office.
This is a client-facing administrative position with a strong focus on outbound client communication and business outreach. A significant portion of the workday will involve contacting existing and prospective clients by telephone, following up on staffing requirements, introducing NABS Workforce Solutions’ services, maintaining client relationships, and documenting follow-up activities.
The successful candidate will also provide general administrative and clerical support to ensure efficient day-to-day office operations.
Key Responsibilities
- Make regular outbound calls to existing and prospective clients to introduce and promote NABS Workforce Solutions’ staffing and workforce services.
- Contact businesses to identify potential staffing requirements and business opportunities.
- Conduct follow-up calls with prospective and existing clients and maintain professional relationships.
- Communicate professionally with business owners, managers, HR representatives, hiring managers, candidates, and other contacts.
- Record client conversations, contact information, staffing requirements, follow-up dates, and outcomes accurately.
- Schedule follow-up calls, appointments, and meetings for management when required.
- Respond to incoming telephone calls, emails, correspondence, and general inquiries.
- Assist with preparing and sending introductory emails, staffing information, proposals, and other client correspondence.
- Maintain and update client, candidate, and business-development records and databases.
- Conduct basic research to identify prospective businesses and appropriate contacts for client outreach.
- Provide general administrative and clerical support to management and other team members.
- Organize and maintain electronic and physical files, documents, and office records.
- Assist with scheduling meetings, appointments, and maintaining calendars.
- Prepare and format basic reports, presentations, letters, spreadsheets, and other business documents.
- Perform data entry and ensure records are accurate and up to date.
- Welcome and assist candidates, clients, employees, and visitors to the office.
- Handle confidential client, candidate, employee, and business information appropriately.
- Perform other administrative and client-support duties as assigned.
Qualifications
- Strong telephone communication and client relationship skills are essential, as a significant portion of this position involves outbound client calling and follow-up.
- Comfortable making a high volume of outbound calls to businesses and prospective clients.
- Confident communicating with business owners, managers, HR representatives, hiring managers, candidates, and other professionals.
- Professional telephone etiquette and strong verbal and written communication skills.
- Ability to introduce company services professionally and engage prospective clients in conversation.
- Ability to follow up consistently with prospective clients and maintain accurate records of conversations and next actions.
- Experience in customer service, client outreach, sales support, business development, telemarketing, recruitment, or staffing is considered a strong asset.
- Strong administrative and clerical skills, including document organization, calendar management, filing, and correspondence.
- Proficiency with Microsoft Office and/or Google Workspace.
- Strong data-entry and record-management skills with attention to accuracy.
- Excellent organizational, time-management, and prioritization abilities.
- Ability to manage multiple responsibilities effectively in a busy office environment.
- Professional, dependable, self-motivated, and comfortable taking initiative.
- Ability to work collaboratively with diverse teams while maintaining a respectful and service-oriented approach.
- Previous experience in an office, administrative, staffing, recruitment, or HR environment is preferred.
- Post-secondary education or training in business administration, office administration, human resources, marketing, or a related field is considered an asset.
Contract Terms
This position is offered as a full-time, three-month fixed-term contract based at the NABS Workforce Solutions office in Calgary, Alberta.
Continuation or extension beyond the initial three-month contract may be considered based on performance, business requirements, and mutual agreement.
NABS Workforce Solutions
- Connecting Talent. Building Futures.
