A career as a technical advisor within the Specialized Credit Products team at National Bank means acting as an operational support and coordination specialist for credit requests and risk management committees. In this role, you will have a direct impact on process efficiency, governance quality, and operational effectiveness through your expertise in coordination, administration, and case management.
Your role- Analyze credit requests received from business lines to ensure proper triage, assignment, and indexing.
- Manage ad hoc requests and priority files requiring timely, structured, and thorough follow-up.
- Prepare and maintain operational documentation, dashboards, and tracking tools that support decision-making.
- Coordinate the receipt, validation, and follow-up of documentation submitted to various risk management committees in collaboration with key stakeholders.
- Ensure deadlines are met while managing communications and tracking files with Corporate Secretariat partners and other key contributors.
- Identify opportunities for continuous improvement and the integration of artificial intelligence tools to optimize team processes.
Your teamWithin the Specialized Credit Products sector, you are part of a dedicated team that contributes to operational excellence and compliance with the Bank’s governance standards. You report to a manager specializing in credit activities and collaborate daily with a variety of internal partners.
Our team stands out for its expertise, collaborative mindset, and ability to thrive in an environment where accuracy, efficiency, and continuous improvement are highly valued. We strive to offer maximum flexibility to support your quality of life through a hybrid work environment and a flexible, adaptable schedule.
National Bank values continuous learning and internal mobility. Our personalized training programs, based on learning through action, enable you to master your role and develop new areas of expertise. Resources such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring opportunities are available to you at all times.
Prerequisites- College diploma or professional diploma in administration or a related field.
- Relevant experience in administrative coordination, operational support, or case management.
- Proficiency with the Microsoft Office suite and common collaboration tools.
- Experience managing documentation, producing dashboards, or coordinating administrative activities.
- Knowledge of commercial credit is considered (an asset).
Languages: French, English
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Required skills: Analytical Skills, Artificial Intelligence, Confidentiality, Credit Application Review, Cybersecurity, Initiative, Learning Agility, Multitasking, Organization Skills, Proactivity, Professionalism, Relationship Building, Resiliency, Rigor, Teamwork
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
