Network Rail Consulting (NRC) is the international consultancy arm of Network Rail, the owner of Britain’s railway, one of the largest rail operations in the world.
We have been active in the North American, Australian, and Middle Eastern markets since 2013 and have successfully delivered over 200 consultancy contracts for government, public, and privately owned organisations, and for passenger and freight owners and operators, achieving consistently excellent levels of client satisfaction.
Our work is driven forward by our values: agile, always safe, care about people, collaborative, impartial, and passionate.
Why work for us in Canada?
- Competitive, industry-benchmarked salary
- Pension scheme
- Private healthcare
- Life insurance
- Employee recognition and reward scheme
- 25 days of annual leave
- Funding for professional training and qualifications
- Hybrid working model (split between home and office)
In this role, you will support both the day-to-day operation and running of the Regional Canada Offices, as well as support and enable the Canadian teams.
This is a highly adaptive and flexible role which encompasses a range of skills and service needs, including clerical and administrative support, IT support & issues resolution, availability of office supplies and provision of travel and hotel accommodation to maximise the productivity of the Canadian team.
Team Support
- Act as the ‘Brand Book Ambassador’ in formatting project documents (i.e. - memos, technical notes, reports, minutes, etc) adhering to the NRC brand guidelines.
- Manage the team's domestic and international travel and hotel arrangements in line with NRC's travel & expenses policy and agree arrangements with the appropriate Canadian team members.
- Make arrangements for training, conferences and meetings (including preparation of agenda/minutes/attendance records if requested) as directed by Canadian team members.
- Manage the approval and execution of documents via Adobe Sign.
- Manage the collection and reporting of hours worked by the project teams to aid in management of fatigue and workload.
- From time to time, it may be necessary to undertake Billable Tasks to assist during times of peak workload.
- Act as support for IT issues. Co-ordinate the resolution of team problems regarding IT and office facilities (including arrangement of repairs and maintenance as necessary), minimising the impact on team productivity.
- HR administrative duties when required.
- Manage the Mobilisation and Demobilisation flights, accommodation and relocation arrangements for new joiners/leavers.
- Coordination of on-boarding of new employees including mandatory and local induction, relevant IT and communication equipment, logins, office access and PPE.
Office Management
- Provide a consistent telephone presence on behalf of the team, delivering excellent customer service levels. Provide communications to the team, including sending messages as required.
- Undertake general office administration duties including control of all mail and courier, greet guests, undertake safety briefing to all visitors and provide refreshments to visitors.
- Ordering of stationery, consumables, business cards, specialist printing, etc.
- Ensure all office equipment is safe and working at all times (i.e. printer, VMR, etc).
Financial Support
- Utilise financial and procurement systems and act as Local Purchasing Agent (where directed).
Essential Skills required
- Excellent MS Office skills and good general IT skills at the administrator level;
- Excellent organisation, communications and time management skills;
- Customer-focused (internal and external);
- Pro-active and willingness to work;
- Ability to multi-task;
Network Rail Consulting welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), or employment status.
