Location: Calgary, AB
Position Type: Permanent, Full-Time
Schedule: Monday to Friday, 7:00 AM to 3:00 PM
Start Date: As soon as possible
Starting Wage: $21.19 per hour + 4% vacation pay
About New Age Services Inc.
New Age Services Inc. (NAS) is a non-profit organization committed to supporting individuals with developmental disabilities, complex mental health needs, and addictions to live meaningful, inclusive lives within their communities. We provide person-centered supports grounded in dignity, respect, harm reduction, and trauma-informed care.
We are currently seeking a compassionate and resilient Community Disability Practitioner (CDP) to join our Harm Reduction Group Home team.
About the Role
This position supports individuals with intellectual disabilities and complex needs, including:
- Addictions and substance use challenges
- Fetal Alcohol Spectrum Disorder (FASD)
- Attention Deficit Hyperactivity Disorder (ADHD)
- Schizophrenia
- Borderline Personality Disorder
- Concurrent mental health diagnoses
As a CDP, you will play a key role in helping individuals build independence, increase community inclusion, and achieve their personal goals while promoting safety and well-being.
Key Responsibilities
- Support individuals with daily living activities and personal goals
- Implement Individual Support Plans (ISPs) and positive behaviour support strategies
- Monitor individuals' well-being and respond appropriately to changing needs
- Observe and respond to overdose risks and substance use concerns
- Administer medications according to organizational policies
- Advocate for individuals and support self-determination
- Research and connect individuals with community resources and services
- Complete documentation, incident reports, and behavior tracking accurately and on time
- Maintain a clean, safe, and welcoming home environment
- Participate in team meetings and ongoing training
- Follow harm reduction, trauma-informed, and person-centered practices
What to Expect
This is a rewarding role supporting individuals with complex behavioural, mental health, and addiction-related needs. Staff may encounter:
- Verbal and physical aggression
- Crisis situations requiring de-escalation skills
- Individuals at elevated risk of overdose due to illicit substance use
- Challenging behaviours requiring consistent implementation of support strategies
Successful candidates will understand the importance of:
- Trauma-Informed Care
- Harm Reduction Principles
- Positive Behaviour Supports
- Maintaining professional boundaries
- Collaborative teamwork and communication
Minimum Qualifications
- Canadian Certificate or Diploma in Human Services, Community Disability Services, Social Work, Addictions, Community Support, or a related field (equivalencies considered)
- Intermediate computer skills and proficiency with Microsoft Office
- Valid Class 5 Driver's License
- Reliable vehicle with minimum $2,000,000 liability insurance by date of hire
- Ability to support individuals with diverse disabilities and complex diagnoses
- Comfortable working in a harm reduction environment
Preferred Qualifications
- One year of experience in human services, outreach, residential, or community-based support settings
- Experience supporting individuals with addictions, trauma, substance use, and mental health challenges
- Previous group home experience
- Addictions Diploma, Social Work Diploma, Community Services Worker Diploma, or related education
- Medical or healthcare-related education or experience
- Experience supporting individuals with developmental disabilities
- Understanding of concurrent mental health and addiction disorders
- Indigenous cultural competency and cultural awareness training
- Brain Story Certification
Current Training Considered an Asset
- Standard First Aid & CPR
- Medication Administration
- Nonviolent Crisis Intervention (CPI)
- Mental Health First Aid
- Positive Behaviour Supports (PBS)
- Abuse Prevention and Response Protocol (APRP)
- Trauma-Informed Care Training
- Harm Reduction Training
- Naloxone Administration Training
Additional Requirements
- Must be comfortable around pets, including dogs that may visit the home
- Must be willing to transport individuals in the community
- Must be willing to obtain Naloxone training if not already certified
Why Join New Age Services?
- Permanent full-time employment
- Competitive starting wage of $21.19/hour
- 4% vacation pay
- 6 flex days annually after successful completion of probation
- Mileage reimbursement at $0.50/km
- Opportunities to pick up additional hours across NAS programs
- Comprehensive training and professional development opportunities
- Rewarding work that makes a meaningful difference in people's lives