New Value Solutions, a national IT consulting company, is seeking an experienced M365 Training Coordinator to support a large organization in delivering Microsoft 365 training to staff and other professionals. The successful candidate will facilitate engaging, instructor-led training sessions that improve digital literacy, strengthen productivity, and help employees make effective use of Microsoft 365 applications.
Responsibilities
- Deliver instructor-led Microsoft 365 training to staff with varying levels of technical proficiency, primarily through Microsoft Teams.
- Facilitate full-day training sessions and shorter, topic-specific classes of one or two hours.
- Provide training across Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, OneNote, and Visio; Microsoft Teams, SharePoint Online, Lists, and Planner; OneDrive and Microsoft Forms; and Computer fundamentals and digital literacy.
- Develop and maintain course objectives, lesson plans, and practical exercises appropriate for different skill levels.
- Adapt training content to reflect organizational workflows, practical use cases, and available Microsoft 365 licensing and functionality.
- Collaborate with Learning Services to review and update existing training content and introduce new courses as Microsoft 365 capabilities evolve.
- Deliver occasional in-person training at facilities when requested.
- Incorporate learner feedback and training evaluations to continuously improve course delivery and effectiveness.
- Support learners in understanding Microsoft 365 features and how they can be applied to everyday work activities.
Requirements
- Demonstrated experience delivering instructor-led Microsoft 365 training to adult learners in a professional or enterprise environment.
- Strong working knowledge of Microsoft 365 applications, including Teams, SharePoint Online, Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Forms, and Visio.
- Experience developing lesson plans, learning objectives, and practical training exercises.
- Ability to deliver engaging virtual training sessions and adapt instructional techniques to different learning styles and technical skill levels.
- Familiarity with Microsoft Copilot and its integration with Microsoft 365 applications.
- Strong communication, presentation, facilitation, and interpersonal skills.
- Ability to work collaboratively with stakeholders to adapt training content to organizational needs.
- Microsoft Office Specialist (MOS) certification and a Provincial Instructor Diploma or equivalent qualifications are preferred.
- Experience delivering training within large healthcare organizations is an asset.
- Experience developing training for both web-based and desktop Microsoft 365 applications is an asset.
- Must have access to a vehicle and be available to travel to facilities for occasional onsite training.
If you have the necessary expertise and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those shortlisted will be contacted.
ID# 5556
