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Location
Markham, ONL3R 0M3
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Work location
On site
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Salary$37.00 to $40.00HOUR hourly (To be negotiated) / 35 hours per week
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Job Bank
#3676926
Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Report on the performance of computer systems and networks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Participate in the redesign of applications and other software
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Provide customer service
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Manage incidents
Supervision
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No supervision responsibility
Experience and specialization
Computer and technology knowledge
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Networking hardware
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Networking security
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Servers
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Mail server software
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MS Office
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Wireless networks
Additional information
Security and safety
Transportation/travel information
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Willing to travel regularly
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Valid driver's licence
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Attention to detail
Personal suitability
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Accurate
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Client focus
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Organized
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Ability to multitask