- Proficiency in French is required; Urdu, Arabic, or Somali is an asset*
Caseworker Job Description
Job Title Caseworker
Job Status Full-Time
Report to Home Manager
Location Nisa Homes Montreal
Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?
What is Nisa Homes?
Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency
What You’ll Do
- Provide crisis intervention and emotional support to clients; assist clients to assess their situation, provide information and referral to appropriate community resources with a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.
- Conduct assessment, intake and assume case management responsibilities.
- For clients who need to leave their homes, assist by giving them access to our home.
- C omplete risk assessments and assist in developing safety planning for the client . If children are involved, help clients address the needs and safety concerns of their children.
- Input client information into database, document accurate records of abuse and maintain up-to-date records of service delivery and client case files.
- Track and compile monthly KPI reports.
- Advocate on behalf of the client within the legal system, helping them navigate the complex process of obtainin g protection, seeking legal assistance, and/or other specific needs of the case.
- P rovide emotional support, validation, and a safe space for clients to express their feelings and fears.
- Help clients regain their sense of self-worth and self-esteem by connecting them with relevant skill-building resources and leading life-skills sessions within the home .
- Participate in staff and team meetings, and professional development opportunities as required.
What You’ll Bring To The Team
- Communication s kills and a ctive l istening
- Passion for uplifting and supporting women
- Resilience
- Positive Attitude
- Reliability
- Emotional Intelligence
- C onflict resolution
- S trong critical thinking skills
What we're looking for
- Degree or Diploma in a related human/social service field such as S ocial w ork or Social service work OR C hild and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience.
- Social perception to work with individuals who have difficulty expressing their needs.
- Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
- Knowledge of crisis-intervention methodologies.
- Ability to compromise, negotiate, and work well with others.
- Current First Aid/CPR Certificate is an asset.
- Access to a reliable vehicle is an asset .
- Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.
Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.
