COMPETITION NUMBER: 1934
CLOSING DATE: November 20th, 2026 @ 11:59pm MST
Admissions & Supports
The Readiness Advisor is a member of the Readiness and Retention team and plays a key role in supporting learners from application to matriculation. As part of a centralized academic advising group, this position provides guidance, information, and options to help prospective and current students make informed decisions about their educational journey.
Working with learners, internal departments, educational partners, and community organizations, the Readiness Advisor provides advising related to admissions, pathways, assessment, transfer credit, PLAR, funding options, and program requirements. This role requires a strong commitment to learner success, customer service excellence, and maintaining current knowledge of college programming, processes, and policies to ensure students receive consistent and accurate information.
HOW YOU'LL MAKE A DIFFERENCE
- Provide advice, information, and assistance to applicants and current students in person, by phone, and electronically.
- Advise and guide applicants through the admission process and support informed educational decision-making.
- Assist applicants and students with the understanding and completion of forms related to admissions, transfer credit, and PLAR.
- Advise applicants on academic and non-academic program requirements, including language proficiency requirements.
- Provide information on alternate program options, pathways, tuition and fee deadlines, payment options, and college services.
- Connect applicants and students with internal departments and external resources, including testing, learning supports, accessibility services, financial aid, tutorial services, and community resources.
- Support academic assessment processes by coordinating testing requirements, providing access to study materials, reviewing placement results, and communicating testing outcomes.
- Create initial learner plans for ESL students based on CLB scores and connect students with Retention Advisors for course planning.
- Participate in college recruitment activities, including Open House, Information Nights, and other learner engagement events.
- Collaborate with departments across the College to support learner success and ensure a seamless student experience.
WHAT YOU BRING
- Bachelor's degree.
- Minimum 3-5 years of experience in student advising, student-centered services, or a related role within a post-secondary environment.
- Excellent oral and written communication skills.
- Exceptional customer service and interpersonal skills.
- Ability to exercise sound judgment within established guidelines.
- Positive and professional attitude with the ability to work independently and as part of a team.
- Ability to remain calm in demanding situations and effectively manage stress; knowledge of PeopleSoft is considered an asset.
WHAT MAKES YOU A DIFFERENCE MAKER?
As a difference maker you:
- Determine appropriate internal and external referrals that support learner success and progression.
- Make admission decisions for preparatory program applicants and recommend admission decisions for applicants who do not meet stated requirements.
- Guide learners through academic assessment and placement processes while helping them explore next steps and educational pathways.
- Support onboarding and training of new team members, including contributing to training plans and staff development.
- Build and maintain strong relationships with departments across the College to ensure learner needs are well served and supported.
- Develop collaborative relationships with educational institutions, government organizations, and community partners to remain current on policies, regulations, and learner opportunities.
- Represent and promote the College at events, conferences, meetings, schools, agencies, and community initiatives.
- Contribute to continuous improvement by participating in projects, process enhancements, training opportunities, and ongoing learning related to new and emerging NorQuest programming.
SALARY: AUPE Band Level 7 | Advisor I | $31.32 - $40.69 hourly reflective upon what you bring AKA your education and experience. This is a hourly casual position with the Alberta Union of Provincial Employees (AUPE). For more information regarding the AUPE Collective Agreement, please check out this link. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.
We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.
Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.
For applicants who have completed post-secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:
We encourage applicants to include the assessment certificate as part of their application.
This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.
Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.
NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.
NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.
Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.
Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.