At NWR we are on a mission. Our goal is to maximize the value of processing bitumen into energy products safely and responsibly by our high performing teams for our partners, customers, and Alberta.
Our primary focus is our PEOPLE. We firmly believe our people are at the core of everything we do. We support a diverse work environment where people feel safe, valued, and can make a difference. We celebrate success and have fun, making NWR a place where we are all proud to work.
This position is based on site at the NWR Sturgeon Refinery or could also be located in our Calgary Office for the right candidate.
Our Values:
- Integrity 2. Relationships 3. Success
Position Summary:
The Refined Products Scheduler is a commercially minded, detail-oriented individual responsible for coordinating, executing, and optimizing the refinery's rail and truck product distribution plan. The role ensures product movements are scheduled and executed safely, reliably, cost-effectively, and in accordance with customer commitments, commercial agreements, and operational constraints.
This position serves as the primary operational interface between customers, rail carriers, trucking companies, third-party terminals, and internal stakeholders including Marketing, Refinery production planning, Finance, Operations, , Laboratory, Engineering, and Regulatory teams. The incumbent is accountable for coordinating customer nominations, transportation schedules, loading activities, shipment execution, volume reconciliation, and logistics performance while supporting the refinery's profitability, customer service objectives, and operational reliability.
Responsibilities:
- Develop and execute daily, weekly, and
monthly rail and truck loading schedules to support customer commitments,
refinery production plans, and terminal constraints.
- Act as the primary operational contact
for customers, carriers, and third-party terminals, coordinating nominations,
loadings, shipment execution, and communication of operational changes,
outages, or product quality concerns.
- Monitor and optimize logistics
performance by coordinating railcar utilization, truck liftings, terminal
capacity, and transportation schedules while resolving routine scheduling and
service issues.
- Maintain accurate shipment, inventory,
and transportation records, supporting volume reconciliation, documentation
requirements, and invoice verification in collaboration with Finance and Marketing
teams.
- Ensure product movements are conducted
safely and in compliance with applicable regulations, company policies, and
terminal procedures, while identifying opportunities to improve logistics
performance, customer service, and cost effectiveness.
- Serve as the primary liaison with
customers, third-party terminals, carriers, and internal stakeholders to
resolve operational issues, support product quality requirements, optimize
volumes, and drive continuous improvement initiatives.
- Lead stakeholder meetings focused on
performance, issue resolution, and service enhancement.
- Collaborate with Production planning, Marketing,
Finance, and Operations to optimize inventory, transportation activities,
profitability, and customer commitments, including supporting volume
reconciliations, financial transactions, and the implementation of commercial
controls when required.
- Monitor and optimize rail and truck
loading performance against established targets, maintaining effective
communication with leadership and stakeholders while proactively identifying
and implementing improvements to logistics efficiency, reliability, and cost
effectiveness.
- Support broader supply chain operations
through intermediate product movements, long-term logistics planning,
evaluation of strategic transportation opportunities, and backup support for
product blending and crude scheduling activities as required.
- Works to support product blending and
crude scheduling activities and functions as backup during vacations and
weekends;
- Other duties as assigned.
Requirements:
- Understands creates and maintains a
visible commitment to process and personal safety, as well as the safety of
others; adheres to NWR’s Core Competencies to drive results and a high-performance
culture;
- Bachelor's degree in Business, Supply
Chain Management, Engineering, Commerce, Logistics, or related discipline;
equivalent combinations of education and experience will be considered;
- Minimum 5-10 years of experience in
energy, refinery logistics, supply and distribution, product scheduling, rail
and truck transportation, or related commercial operations.;
- Experience coordinating refined product
movements, customer nominations, transportation schedules, and third-party
logistics provider;
- Strong understanding of rail and truck
logistics, terminal operations, transportation documentation, and coordination.
- Operational Quality Assurance and HSE
experience relating to refined petroleum products and storage facilities;
- Experience in external working group
experience with industry and government and experience with renewable fuel
regulations and initiatives is an asset;
- Must be able to collaborate with external
stakeholders cohesively and assertively;
- Must be a team player willing to
continuously and proactively collaborate, share, and seek information and
guidance;
- Ability to lead projects and collaborate
with multiple stakeholders without formal authority;
- Must be able to make decisions, in line
with the refinery philosophy and execution plans;
- Timely and effective communication –
verbal, written and presentation skills;
- Highly proficient in Microsoft Excel and
other technical skills considered an asset (coding, rail tracing, automation
tools);
- Ability to support refinery operations
during off-duty hours, weekends, operational upsets, and vacation coverage
requirements;
- Well organized, strategically minded,
and capable of managing multiple priorities in a dynamic operating environment.
NWR Employees are highly valued, and their contributions are rewarded with:
- Excellent Compensation
- Attractive Incentive
- Group Savings Program
- Health and Dental Care
- Vision Care
- EFAP
- Paid Time Off
- Growth and Development Opportunities
- Strong Safety and High Performance Team Culture
NWR celebrates diversity and we are proud to be an equal opportunity employer. We are committed to creating equitable employment opportunities and an inclusive environment for all employees and qualified applicants.
We thank all applicants for their interest in opportunities with NWR, however only those selected for an interview will be contacted. No phone calls, emails or unsolicited agency resumes please.
