Hotel front desk agent jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 12 hours ago
RI
Hotel front desk clerk
Raven Inn Whitehorse
Whitehorse, YT
- Full-time
Provide information on hotel facilities and services
Added 16 hours ago
RI
hotel front desk clerk
Raven Inn Whitehorse
Whitehorse, YT
- Full-time
Provide information on hotel facilities and services
Added 17 hours ago
PH
front desk agent
PHI Hotel Group
Kamloops, BC
- Full-time
Provide information on hotel facilities and services
Added 1 day ago
PL
Guest Service Agent
Pomeroy Lodging
Kananaskis, AB
- Full-time
As a Guest Service Agent (GSA) with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role…
Added 2 days ago
M
Front Desk Agent
Marriott
Edmonton, AB
- Full-time
Added 2 days ago
TA
Guest Service Agent at Delta Hotels Dartmouth by Marriott
The Armour Group Limited
Dartmouth, NS
- Full-time
Must possess critical thinking skills to resolve and defuse guest concerns and ensure the appropriate follow up tactfully and quickly;
Added 2 days ago
M
Front Desk Agent
Marriott
Dorval, QC
- Part-time
Added 2 days ago
Room Attendant/Guest Service Agent
Northland Properties
Mcbride, BC
Must have time-management skills
Added 2 days ago
AR
Guest Service Agent
Algonquin Resort
Toronto, ON
- Part-time
Availability to work day, evening and night shifts any day of the week including weekends and holidays
Added 2 days ago
VH
Front Desk Agent - Best Western Valemount
Vantage Hotels
Valemount, BC · Best Western Plus Inn and Suites, Valemount, British Columbia
- Full-time
As a Front Desk Agent / Night Auditor, you will primarily work day shifts, with some overnight shifts included · Front Desk Duties (Day / Evening Shifts)
Added 2 days ago
PL
Front Desk Agent
Pomeroy Lodging
Calgary, AB
- Full-time
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed
Added 3 days ago
JR
Night Audit Front Desk Agent
John Ross & Sons Ltd.
Halifax, NS
- Full-time
Prior Experience in hospitality or hotel front desk is an asset
Added 3 days ago
Guest Service Agent
Northland Properties
Oakville, ON
Must have time-management skills
Added 3 days ago
AR
Guest Service Agent
Algonquin Resort
Halifax, NS
- Full-time
The Guest Service Agent plays a key role in creating exceptional guest experiences from arrival to departure. This position is responsible for providing friendly, efficient, and accurate…
Added 6 days ago
EH
front desk agent
Edmonton Hotel and Convention Centre
Edmonton, AB
- Full-time
Added 6 days ago
M
Front Desk Agent
Marriott
Burnaby, BC
- Full-time
Added 6 days ago
PL
Front Desk Agent (Part Time)
Pomeroy Lodging
Olds, AB
- Part-time
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed
Added 6 days ago
SH
Guest Service Agent | Part-time | The Westley Calgary
Silver Hotel Group
Calgary, AB
- Part-time
The Westley Calgary Downtown has an existing vacancy for a part-time Guest Service Agent. The position is responsible for ensuring positive interactions with guests at every encounter,…
Added 7 days ago
HA
Front Desk Agent
Hotel Arts Group
Calgary, AB
- Full-time
Hotel Arts is currently seeking energetic and passionate guest service professionals to join our Front Desk Team! Are you ready to spoil our guests and ensure that they have not only a…
Added 7 days ago
HA
Front Desk Agent
Hotel Arts Group
Calgary, AB
- $20 CAD / hour
- Full-time
Hotel Arts is currently seeking energetic and passionate guest service professionals to join our Front Desk Team! Are you ready to spoil our guests and ensure that they have not only a…
Added 7 days ago
M
Guest Service Agent
Marriott
Vancouver, BC
- Full-time
Added 8 days ago
H
Guest Service Agent- Part Time
Hilton
Toronto, ON
- Part-time
Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
Added 9 days ago
B-
front desk hotel clerk
Balcomo - A Ramada By Wyndham
Penticton, BC
- Full-time
Provide information on hotel facilities and services
Added 9 days ago
L
Hôtel le Voyageur This link will open in a new window is hiring Hotel Receptionist with LMIA
LMIA.CA
Quebec, QC
- Temporary
Hôtel le Voyageur This link will open in a new window has applied for a Labour Market Impact Assessment (LMIA) and will be ready to extend an offer to a foreign worker once the application…
Added 9 days ago
AC
Guest Service Agent- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
10 or 12-hour shifts based on operational requirements

Northland Properties

Guest Service Agent

Toronto, ON, Canada

Part-time

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Part Time

VACANCY STATUS: We are actively hiring for this position.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Guest Service Agent is responsible for managing front desk operations, including checking guests in and out, handling inquiries, and processing payments. They also provide luggage assistance, manage reservations, and ensure the front desk area remains organized and professional.

Requirements

Candidates should have at least one year of experience in a hotel front desk role and proficiency with Opera software. A two-year apprenticeship in front desk operations or hotel management is preferred, along with strong customer service and conflict resolution skills.

Skills

Customer service
Front desk operations
Conflict resolution
Negotiation
Objection handling
Accounting practices
Time management
Communication
Opera cloud
Reservation management
Cash handling
Problem solving
People management
Hospitality
Security awareness

Benefits

Rewards and recognition
Team events
Milestone awards
Hotel discounts
Restaurant dining discounts
Grouse Mountain discounts
Revelstoke Mountain Resort discounts
Career development
Training opportunities
Internal promotion opportunities
Employee and family assistance program
Employee referral bonus program
RRSP matching program
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Complimentary hotel stays
Tuition credit program

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Hospitality
Front Desk
Opera Cloud
Customer Relations
Hotel Management
Accounting
Conflict Resolution
Reservation Management
Cash Handling
Check-in
Check-out
Concierge
Security
Professionalism
Time Management
Teamwork
Communication Skills
Northland Properties
Sandman Hotel Group

Report this job

Hiring at a glance

Advertised starting pay

Where work happens

Hotel front desk agent jobs in Canada

Hotel front desk clerk

hotel front desk clerk

front desk agent