Northwestel

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Added 1 day ago
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Combination Technician - Outside Plant Service Technician
Northwestel
Whitehorse, YT
- Full-time
Added 2 days ago
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Implementation Manager
Northwestel
Iqaluit, NU · Ottawa, ON
- Full-time
Added 3 days ago
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Network Ops Control Centre Technician
Northwestel
Yellowknife, NT
- Full-time
Added 4 days ago
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Workforce Coordinator
Northwestel
Yellowknife, NT
- Full-time
Added 4 days ago
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Mgr, Workforce Mgmt & Capacity Planning
Northwestel
Yellowknife, NT
- Full-time
Added 4 days ago
N
Manager, Network Ops Control Centre
Northwestel
Yellowknife, NT
- Full-time
Added 5 days ago
N
Manager, Community Relations and Retail Operations
Northwestel
Yellowknife, NT
- Full-time
Added 5 days ago
N
Financial Analyst
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
Added 17 days ago
N
Account Architect
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
Added 24 days ago
N
Director, Nunavut Strategy & Partnerships
Northwestel
Iqaluit, NU
- Full-time
Added 1 month ago
N
Senior Manager, Program Management
Northwestel
Yellowknife, NT · Iqaluit, NU · Ottawa, ON · Whitehorse, YT
- Full-time
Added 1 month ago
N
Implementation Manager - Core-IP
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
Added 3 months ago
N
Manager, Core IP Network Planning
Northwestel
Whitehorse, Yukon
- Full-time

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Northwestel

Combination Technician - Outside Plant Service Technician

Whitehorse, YT, Y1A 3E5, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 year experience in cable splicing or outside plant work, or equivalent experience gained through 3 years’ service technician work in a northern environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Please clearly indicate on your application if you are an Indigenous person, a woman, a person with a disability, or a visible minority if you wish to receive hiring preference.

Duties

Outside Plant

1. Install, remove, maintain, and splice aerial and underground telecommunications facilities, including fibre, copper, and coaxial cable.

2. Prepare and complete cut-over sheets, as-built drawings, maps, and records using company computer systems.

3. Operate and maintain company vehicles, trailers, test equipment, locators, hand tools, and power tools.

4. Locate underground plant accurately and complete required documentation for customers and company records.

5. Respond to service outages and restoration activities, including emergency repairs outside regular business hours.

6. Work safely at heights, in confined spaces, and in varying outdoor conditions, including extreme weather.

7. Support inspections or quality checks of outside plant work completed by other resources.

8. Coordinate with customers to minimize the impact of service interruptions.

9. Travel throughout the operating territory, including overnight and remote assignments when required.

Service Technician

1. Installing and maintaining telecommunications services such as Internet, voice, data, wireless, or TV at customer or field locations.

2. Installing and maintaining customer-side equipment, wiring, and fibre as required.

3. Planning and documenting on-site work to company and customer standards.

4. Interacting directly with customers and explaining services or equipment where appropriate.

5. Using company-provided laptops, mobile devices, and tools to complete assigned work.

6. Supporting other field teams as needed during peak demand or operational requirements.

7. Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP’s) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time.

8. Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements.

Qualifications

• 1 year experience in cable splicing or outside plant work, or equivalent experience gained through 3 years’ service technician work in a northern environment.

• Strong mechanical and technical aptitude, including the ability to safely use hand and power tools.

• Ability to work safely at heights, on poles, and in confined spaces.

• Physically capable of lifting and handling heavy equipment and working outdoors year-round, typically up to 35 KG.

• Working knowledge of modern computer systems used for job documentation and reporting.

• Valid Class 5 driver’s license with 3 years driving experience and ability to operate company vehicles safely.

• Strong communication skills and ability to work effectively with customers and team members.

• Willingness to work overtime, on-call, evenings, weekends, and holidays as required.

Work Environment

This position is primarily field-based and involves year-round outdoor work supporting aerial and underground telecommunications infrastructure. Work may occur in urban, rural, and remote northern communities, including, open trenches, tents, trailers, manholes, rights-of-way, confined spaces, and at heights. The role requires regular travel within the operating territory, including aircraft, and work in varying weather conditions, including extreme cold. Overtime, on-call duties, and emergency response outside regular hours may be required to restore service.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

What We Offer You

Health & Wellness Benefits, Pension Plan, Discounts
Team Incentive Bonus
Paid Vacation with a Vacation Travel Allowance
Work-Life Balance
Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

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More about this job

Responsibilities

The technician will install, maintain, and repair aerial and underground telecommunications infrastructure including fiber, copper, and coaxial systems. They are also responsible for interacting with customers to provide service installations and responding to emergency outages.

Requirements

Candidates must have at least one year of experience in cable splicing or three years as a service technician, along with a valid Class 5 driver's license. The role requires physical capability to lift 35 kg, the ability to work at heights and in confined spaces, and a willingness to work in extreme weather conditions.

Skills

Cable splicing
Telecommunications installation
Mechanical aptitude
Technical aptitude
Hand tools
Power tools
Fiber optics
Copper cabling
Coaxial cable
Underground plant locating
Customer service
Safety compliance
Computer systems
Field maintenance
Emergency response
Driving

Benefits

Health & wellness benefits
Pension plan
Discounts
Team incentive bonus
Paid vacation
Vacation travel allowance

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Outside Plant
Cable Splicing
Fiber Optics
Copper Cable
Coaxial Cable
Field Technician
Infrastructure Maintenance
Safety Procedures
COR Certification
Emergency Repairs
Mechanical Aptitude
Technical Documentation
Customer Interaction
Class 5 Driver's License
Outdoor Work
Confined Spaces
Working at Heights
Service Outages
Network Installation

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