Vulcraft Canada, the local division of the largest joist and deck manufacturer, supplies quality products, on-time deliveries, as well as a breadth of offerings and innovative solutions to the steel construction industry. With strategically placed manufacturing locations in Ancaster, ON, Montreal, QC, Leduc, AB and Wetaskiwin, AB, Vulcraft Canada is able to successfully serve our customers throughout the Canadian market.
Vulcraft Canada is seeking qualified candidates for a FULL-TIME INSIDE SALESPERSON in our MONTREAL,QUEBEC location.
Basic Functions
The role of the Inside Sales Representative is to actively participate as a member of the division's team to ensure the efficient processing of customer orders and delivery of exceptional customer service. The successful candidate will be responsible for order processing, responding to customer requests, coordinating shipments, reading and reviewing drawings, and working closely with both the sales and production teams. This role requires regular communication with customers, suppliers, and teammates located both within and outside Quebec. All teammates are expected to personally demonstrate that they act according to the values that make up Nucor's Culture.
Primary Duties And Responsibilities
- Safety is our priority at Nucor; applicants will therefore need to be able to demonstrate their ability to initiate, lead and comply with safety policies, practices, procedures and standards always
- Process customer orders accurately and in a timely manner.
- Respond to customer inquiries and provide exceptional customer service.
- Coordinate shipments with customers, carriers, and internal teams to ensure on-time delivery.
- Read and interpret drawings, specifications, and other project documents.
- Work closely with the sales and production teams to ensure customer requirements are communicated and fulfilled.
- Maintain accurate customer, order, and shipment information within company systems.
- Communicate regularly with customers, suppliers, and teammates located both within and outside of Quebec.
- Perform other duties as required by the Supervisor.
- Work in an office environment with regular interaction with production personnel and manufacturing operations.
Minimum Qualifications
- Bilingual (French and English) communication skills are required due to regular interaction with customers, suppliers, and Vulcraft teammates located outside Quebec.
- Computer and basic math skills.
- Strong organizational and time management skills.
- Ability to work effectively in a team environment.
- Willingness to learn and develop new skills.
SELECTION CRITERIA
- Strong commitment to Safety in all work aspects
- Ability to contribute effectively in a team environment
- Strong written and verbal communication skills in both French and English
- Ability to manage multiple priorities and provide exceptional customer service.
- Strong organizational skills and attention to detail.
- Proficiency in utilizing computer resources to maximize effectiveness and efficiency.
- Highly motivated with a willingness to learn and develop new skills.
- Experience in customer service, inside sales, or manufacturing environment is considered an asset
- Experience in the steel industry is considered an asset.
Vulcraft Canada, Inc. is an Equal Opportunity Employer. Vulcraft Canada, Inc., is committed to providing accommodations for applicants with disabilities; please contact us if you require accommodation during the recruitment process.