At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
The role involves managing the client experience by greeting visitors, handling payments, and scheduling appointments. It also includes managing communications via phone and email and maintaining client data in practice management software.
Requirements
A minimum of 1 year of related customer service experience is required. The candidate must be able to handle administrative tasks and escalate complex issues to senior staff.
Working hours
40 hours per week
Skills
- Customer Service
- Client Relations
- Appointment Scheduling
- Payment Processing
- Practice Management Software
- Communication
- Administrative Support
- Phone Etiquette
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Healthcare
- Administrative
Keywords
- Veterinary Services
- Customer Service
- Practice Management Software
- Client Experience
- Scheduling
- Payment Handling
- Administrative Tasks
- Patient Processing
Original job description
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related customer service experience required.
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