Responsibilities
Answer incoming calls, schedule appointments and service calls, and assist customers with general questions. Maintain customer information and office records, support daily office operations, and coordinate communication and follow-up with technicians and customers.
Requirements
Applicants should have strong communication and customer service skills, professional phone etiquette, and computer knowledge with basic office software experience. The role also requires organization, attention to detail, multitasking ability, a goal-oriented mindset, professionalism, and reliability.
