Maintenance Manager
Location: Vancouver
Department: Operations
Reporting to: General Manager
Role Overview
The Maintenance Manager is primarily responsible for ensuring the efficient and safe daily operation of the Market, including front-of-house, back-of-house, and all Vendor Kitchens and Kiosks. This role focuses on general maintenance and repairs, preventative maintenance (PM) scheduling and execution, budget planning, vendor contracting, and maintaining all MEP (Mechanical, Electrical, Plumbing) and public appearance areas in good repair.
Key Objectives
Maintenance Operations: Direct and manage the engineering and maintenance operations of the Market, including planning and undertaking scheduled maintenance tasks.
Preventative Maintenance: Prepare and execute comprehensive preventative maintenance schedules to maximize equipment uptime and market appearance. Ensure PM programs are aligned with budget and continuously find ways to improve reliability of equipment, maintenance costs, market performance, equipment lifecycle.
Repairs & Troubleshooting: Perform and/or monitor repairs on all MEP and public appearance areas; respond promptly to all engineering, maintenance, and building-related safety concerns and breakdowns.
Vendor Equipment & Kitchen Maintenance: Directly manage and perform maintenance and repairs on Vendor Kitchens and Kiosks, including specialized equipment unique to a food service environment (e.g., commercial refrigeration, exhaust fans, grease traps, fryers, steam tables).
Urgent Food Hall Repairs: Quickly resolve outstanding repairs in high-traffic and food-sensitive areas (like floor drains, plumbing in washrooms, and lighting in dining areas) to minimize disruption to vendor operations and guest experience.
Supervision & Support: Supervise all additional maintenance associates and support Market Management in specifying proper supplies and equipment for stocking.
Compliance & Systems: Manage the Market’s CMMS (Computerized Maintenance Management System), executing daily, weekly, and monthly maintenance checklists. Partner with Market Operations Management to ensure full compliance with health and safety legislation and food safety standards related to facility maintenance.
Vendor & Stakeholder Liaison: Contract with external suppliers and vendors to perform necessary tasks. Act as a key liaison with the Oakridge Park Building Operations Team, specifically for shared services such as garbage, recycling, oil, and HVAC (critical for kitchen ventilation and temperature control).
Trade Skills: Maintain the Market front-of-house and back-of-house areas in good repair by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, and tiling to ensure an attractive and well-maintained Market.
Budgeting: Directs the annual Repairs & Maintenance (R&M) budget, managing expenditures across preventative maintenance (PM) programs, routine upkeep, and unplanned repairs. Spearheads annual financial forecasting, monthly P&L reporting, and vendor chargeback processing to ensure strict cost control and fiscal accountability.
Skills & Attributes
Technical Skills & Experience
A strong background in electrical, plumbing, HVAC, and carpentry.
At least 2 years’ experience in a similar capacity.
Experience and a general understanding of miscellaneous maintenance and repair (M&R) processes, including painting, drywall, etc.
Possess basic knowledgeable hand/power tool operation.
Intermediate skills in Microsoft Office, Building Automation System (BAS), and Computerized Maintenance Management System (CMMS).
Professional Attributes
High sense of ownership, urgency, and drive.
Commercially astute with a global mindset.
Excellent communication and relationship building skills for dealing effectively with internal/external stakeholders, management, co-workers, and vendors (written and verbal English fluency is required).
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to accurately compute and manipulate mathematical calculations.
Ability to work well under pressure and handle multiple tasks simultaneously.
Punctuality and regular, reliable attendance; must possess a high level of honesty and integrity.
Be a team player who thrives in a fast-paced, transformative company environment.
Education & Certifications
High School Diploma or equivalent:
College Diploma or University Degree: Prefer, but not required, candidates with a post-secondary education in relevant fields, such as:
Industrial, Mechanical, or Electrical Engineering
Facilities Management
Business Administration
Hospitality or Food Service Management
Technical Training/Trade Certifications: A background as a certified tradesperson, such as an industrial millwright or electrician, combined with supervisory experience, is a strong alternative to a degree, especially in the food processing industry.
Key Certifications
Preferred but not required:
Physical Demands & Work Environment
Physical Demands: Must be able to work in a standing position for long periods of time (up to 5 hours). Must be able to perform assigned duties with attention to detail, speed, and accuracy.
Work Environment: Requires working a variety of varying schedules, including nights and weekends.
Emergency Response: Must be available to respond to emergencies when not physically at the site.
What We Offer
Join a company filled with diverse individuals who share common characteristics and values. We offer an opportunity to dive headfirst into a fast-paced, transformative company in pursuit of excellence, where your high sense of ownership and drive will be valued and essential to daily operations.
Access to staff food discounts
Eligible for extended benefits
About Oakridge Market Limited Partnership:
Vision Statement
Time Out Market Vancouver is the culinary heart of Oakridge Park; Vancouver’s prestigious 29-acre development with more than 3,000 homes, 750,000 sq. ft. of dynamic office space, 800,000 sq. ft. of exceptional retail and a nine-acre rooftop park. Oakridge Park takes experiential shopping and dining to new heights - along with every other aspect of urban living.
Curated and run by Oakridge Market Limited Partnership, Time Out Market Vancouver is where Vancouver’s culinary trailblazers bring their best to the table. Think bold flavours, unexpected twists and a whole lot of local love, all under one roof. Pull up a seat and get ready to share plates and swap stories. Our vision? To make Time Out Market Vancouver the city’s ultimate go-to for eats, drinks, culture and good times.
About OMLP and Time Out Market Vancouver
OMLP has teamed up with the global Time Out Market family, whose celebrated markets can be found in Lisbon, Porto, Cape Town, Osaka, Dubai, Manama, Montreal, Barcelona, New York, Boston and Chicago, with further exciting expansions on the horizon. Each branch buzzes with the best local flavours the city has to offer.
Born from Time Out Magazine (scribbled into life on a kitchen table in London, 1968), these markets carry that same mission: to uncover the gems that make every city shine.
In Vancouver, OMLP and Time Out Market are weaving that passion into the city’s cultural fabric, championing local businesses and homegrown talent along the way.
A Celebration of the City
Time Out Market Vancouver will feature no less than 17 kitchens, run by Canada’s most celebrated chefs and Vancouver’s hottest up-and-coming talents. Three lively bars will shake up classic and novel drinks, while our entertainment area brings the vibe to life with DJs, live music, art, family fun and everything in between.
At the heart of it all is a commitment to community. More than a culinary destination, Time Out Market Vancouver is a celebration of the city’s spirit, boosting the local economy in the process. A place to connect, indulge and feel at home. It’s where the best of Vancouver comes together and where the city’s energy feels just a little more electric.
