OMVIC currently has a current vacancy for a Compliance Officer for our Toronto corporate office.
Who is OMVIC:
OMVIC (Ontario Motor Vehicle Industry Council) is Ontario’s vehicle sales regulator. OMVIC enforces the Motor Vehicle Dealers Act and other consumer protection statutes for the Ministry of Public and Business Service Delivery and Procurement. OMVIC’s mandate and role is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism, and ensuring fair, honest, and open competition for registered motor vehicle dealers. This is achieved by maintaining strict dealer/salesperson registration requirements; inspecting all Ontario dealers (new and used); providing free complaint handling to consumers; developing/delivering consumer and dealer education/awareness programs; and investigating and prosecuting industry non-compliance and illegal sales (curbsiding). OMVIC is also proud to be Certified™ by Great Place to Work®, recognizing our commitment to fostering an inclusive, supportive, and engaging workplace culture where employees can thrive.
What we offer:
OMVIC is made up of dedicated and hard-working individuals who take pride in the work they do each day to ensure that our mandate is being met. It is this great group of people that create a team atmosphere that is comfortable, friendly, and open which works to foster the team spirit.
Position Information:
- Reports to: Director, Compliance
- Salary Range: $70,000 - $90,000 annually
- Work Model: Hybrid - requirement of 2 days per week/8 days per month in office. All duties carried out remotely must be completed from the employee’s approved home office within Ontario.
- Why Join Us?
- Competitive salary
- 100% employer-paid medical, dental, and vision coverage
- Health care spending account and wellness spending account
- Vacation time, starting at three weeks and Service Milestone Program
- Personal, wellness, birthday, volunteer, and sick/caregiving days, plus additional OMVIC holidays
- Parental leave top-up program
- Employer Group Registered Retirement Savings Plan (GRRSP) contributions
- Employee discount program and gym membership savings
- Professional development and learning support
- Hybrid work environment for head office employees
Position Summary:
OMVIC (Ontario Motor Vehicle Industry Council) administers and enforces the Motor Vehicle Dealers Act, 2002, its regulations and code of ethics, as well as relevant sections of the Consumer Protection Act, on behalf of Ontario's Ministry of Public and Business Service Delivery. OMVIC’s mandate is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers.
The Compliance Officer is responsible for ensuring compliance with the Motor Vehicle Dealer Act 2002 (MVDA) and certain aspects of the Consumer Protection Act by all registered dealerships and salespersons in Ontario.
Responsibilities:
- Review dealer records and advertising (print and online) for compliance with legislation and regulations.
- Educate dealers on OMVIC expectations and applicable legislation; provide guidance on compliance policies.
- Conduct research and analytical projects to support policy development, programs, and industry standards.
- Apply a consumer-focused approach when reviewing documents and transactions for issues like non-disclosure or odometer tampering.
- Recommend best practices for dealership governance and operational compliance.
- Engage stakeholders for input on research and compliance issues; support consultations and strategic initiatives.
- Conduct proactive outreach to address or prevent non-compliance with MVDA, Code of Ethics, and related legislation.
- Testify and provide evidence in court or at the Licensing Appeals Tribunal (LAT).
- Respond to complex inquiries regarding consumer rights and legislative requirements; refer cases outside OMVIC’s mandate to appropriate agencies.
- Assist with complex registration applications and monitor compliance with Registrar’s terms and conditions.
- Support investigators as needed; identify emerging issues and trends from inquiries.
- Analyze compliance problems and develop recommendations to resolve them.
- Maintain current knowledge of legislation, industry trends, inspection practices, and fraud tactics.
- Other duties as assigned.
Qualifications:
- Degree in law, social sciences, psychology, public/business administration, or equivalent experience.
- Issues management experience in law enforcement or regulatory environments; knowledge of compliance and policy development.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent interpersonal, written, and verbal communication abilities.
- Ability to interpret legislation; knowledge of MVDA2002 and Consumer Protection Act is an asset.
- Understanding of evidence rules and proper evidence collection.
- Proficient in Microsoft Office and data analysis tools.
- Professional, courteous, demonstrates sound judgment, initiative, and discretion; able to work independently and in a team.
- Ability to manage high-volume, politically sensitive environments.
- Familiarity with motor vehicle dealership environment and multilingual skills are assets.
If you are interested in the position, please submit a cover letter and resume, highlighting the position title to the attention of Human Resources, no later than November 2, 2026, at 5:00 pm, to Email: employment@omvic.on.ca.
We respectfully thank all applicants for their interest in working at OMVIC. However, we will only contact those meeting the qualifications for an interview.
OMVIC fosters a workplace that respects the dignity, ideas, and beliefs of all individuals and is committed to promoting diversity, equity, inclusion, and a culture of fairness, respect, and belonging. OMVIC is committed to providing accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and to ensuring that all individuals are treated with dignity and respect throughout the recruitment process.
As part of the recruitment process, OMVIC may use artificial intelligence (AI) tools to assist with the screening, assessment, and evaluation of employment applications. These tools are intended to support, not replace, human decision-making. All hiring decisions are reviewed and made by qualified individuals based on candidates’ skills, qualifications, experience, and overall suitability for the role. OMVIC is committed to the responsible and fair use of AI in a manner that supports equitable employment opportunities.
If you require accommodation due to a disability at any stage of the recruitment process, please contact the Human Resources department.
