Is this you? Are you a highly skilled IT professional who loves solving complex technical challenges, keeping systems secure, and being the person everyone turns to when things get tricky? Do you have deep experience with Microsoft 365, Okta, and managing both Mac and Windows environments? Do you enjoy owning everything from device deployment to security and compliance? If you enjoy taking ownership, digging into root causes, improving the way things work, and making sure users and systems have a seamless experience, we want to hear from you!
Who are we? Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting.
What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit - and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact.
What would you do? As our Corporate IT Specialist, you’ll serve as the senior technical authority responsible for managing, optimizing, and securing our corporate technology environment. You’ll own key areas of our Microsoft 365 and Okta ecosystems, oversee the management and lifecycle of our Mac and Windows device fleet, and ensure our systems, users, and data remain secure and reliable. As the final escalation point for complex technical issues, you’ll combine hands-on troubleshooting with proactive system administration, automation, and process improvement while partnering with the broader IT team to deliver a seamless technology experience across the organization.
What are the details?
Primary Responsibilities
Serve as the senior technical authority for enterprise IT infrastructure, with a focus on Microsoft 365, Okta, and Mac/Windows endpoint management. This role provides advanced technical support, oversees device and security management, and drives reliable, secure technology operations across the organization.
Manage and secure Okta as the primary identity platform, including SSO, MFA, user lifecycle workflows, and directory integrations
Administer and optimize Microsoft 365, including Exchange Online, SharePoint, OneDrive, and Teams
Act as the final escalation point for complex identity, Microsoft 365, hardware, and software issues
Implement and monitor security and compliance controls using Okta, Intune, Microsoft Defender, and DLP tools
Use PowerShell, Okta Workflows, Bash, and other tools to automate provisioning, administrative tasks, and endpoint deployments
What do you know?
Knowledge and Experience:
5+ years of enterprise corporate IT support experience, including 3+ years managing Okta, Microsoft 365, and enterprise laptop fleets
Advanced experience administering Okta, including Universal Directory, SSO, Adaptive MFA, and Lifecycle Management
Expert-level troubleshooting skills of enterprise laptop hardware, including Apple, Lenovo, and Dell devices
Solid understanding of enterprise networking, including DNS, routing, firewalls, and VPNs, particularly as they relate to cloud services
Preferred Experience:
What do you get from us?
At Opti9, we believe work should be more than just a job - it should be a place where you feel valued, supported, and excited to grow. When you join our team, here’s what you can expect:
Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
