Benefits:
- Health insurance
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Employee discounts
Job Description:
The District Studio Manager (In Training) will be responsible for the success of studio operations and sales performance across multiple Orangetheory Fitness studios within their district (3-5 studios). They will have a designated home studio, while also working directly with (2-4) other Studio Managers and studio-level staff across the region. This is an active, hands-on role that includes day-to-day studio operations. They will also collaborate and implement marketing & sales strategies in order to meet sales goals and increase revenue year over year.
The first 3–6 months are an estimated training period. During this time, the District Studio Manager (In Training) will be placed in a B.C. studio to become familiar with the business. The length of this period may vary based on the individual’s experience and progress, as well as business needs.
The ideal candidate is a motivated, resourceful, and independent leader who thrives in managing dynamic fitness facilities. They are characterized by their drive to exceed expectations and their ability to adapt to challenges while fostering growth and innovation.
Essential Duties & Responsibilities:
Leadership & Team Development
- Provide exemplary leadership as part of the senior management team.
- Train, mentor, and lead Studio Managers and their teams in sales, marketing, and operational excellence.
- Build a strong team culture that embodies the values of Orangetheory Fitness.
- Oversee recruitment, hiring, and development of studio staff across the region.
Sales & Marketing Performance
- Develop and execute innovative marketing campaigns to drive membership growth.
- Ensure studios meet sales objectives related to all revenue streams.
- Monitor key performance indicators (KPIs) such as membership growth rate, member retention rate, and revenue per member.
- Coordinate off-site events and promotions with Studio Managers to increase brand visibility.
Operational Management
- Manage back-office paperwork, including agreements, member account information, reports, and statistics.
- Conduct monthly audits of sales systems and studio compliance with company standards.
- Review daily studio operations to ensure cleanliness, maintenance, and adherence to branding guidelines.
Member Experience
- Ensure studios consistently deliver exceptional member experiences aligned with Orangetheory’s mission of helping members achieve More Life.
- Address member communications and resolve concerns promptly and effectively.
Performance Monitoring & Accountability
- Perform regular evaluations of Studio Managers to identify areas for improvement and amplify strengths.
- Hold teams accountable through role-playing exercises, secret shopping audits, and consistent performance tracking.
- Develop processes for tracking individual and team accountability across all studios.
Qualifications & Requirements:
- Minimum 3 years of multi-unit management experience in sales or operations leadership roles.
- Minimum 5 years of customer service experience within a fitness or related industry.
- Proven track record of exceeding sales and operational objectives.
- Strong oral and written communication skills with expertise in relationship management.
- Demonstrated ability to build teams, retain clients, and grow business operations.
- Self-motivated with efficient decision-making abilities and a results-driven mindset.
- Must possess a high-energy, outgoing personality with the ability to motivate and train team members.
Position Type:
This is a full-time management position requiring flexibility to work extended hours based on operational demands. Candidates must be willing and able to work nights, weekends, and occasional holidays as required.
Location & Travel Requirements:
This role is based in the Greater Vancouver Area, British Columbia, supporting locations across the lower mainland.Travel will be expected within the designated region. You will need to have a reliable method of transportation to and from multiple studio locations.
By joining our Orange team, you will enjoy:
- Industry-leading compensation plans and benefits
- Career development opportunities
- Complimentary OTF sweat sessions
- A fitness-casual dress-code
If you want to take on what could be the most challenging, motivating, inspiring, and rewarding career move you could ever make, we want to hear from YOU!
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.
