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Ottawa Catholic School Board

Infrastructure Services Specialist (ISS) - Term

Ottawa, ON, Canada

Pay: The annual salary range of $95,098 - $103,153.
Job type: Contract
Apply by: Oct 23, 2026
Experience: 3 years of directly related experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

Infrastructure Services Specialist (ISS) - Term

Learning Technologies Department

Non-Affiliated Level PES4

(Existing temporary vacancy)

*If you are a current OCSB employee, you must use your OCSB ATE account to apply to this vacancy.*

The OCSB is currently seeking a Infrastructure Services Specialist (ISS) - Term . The possible work addresses for this position can be found in our .

Why Work With The Ottawa Catholic School Board: The OCSB proudly serves over 50,000 students across 90+ work locations. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment, fulfilling careers, and the opportunity to make a difference in our students' lives.

The OCSB is committed to equitable hiring, employment and promotion practices and is dedicated to an inclusive workforce that reflects the diversity of our students and our communities. The OCSB is actively seeking applications from Indigenous peoples, Black and racialized people, persons with disabilities, people from gender diverse communities and/or people with intersectional identities, as well as individuals who can contribute to continuous diversification of ideas.

The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishnabek Peoples. We extend our respect to all First Nations, Inuit and Métis Peoples for their valuable past and present contributions to this land.

Reporting to the Infrastructure Architect, the ISS is a key member of the Infrastructure and Enterprise Solutions team. The Infrastructure Services Specialist (ISS) ensures the installation, maintenance, and monitoring of IT infrastructure to provide seamless access to resources and the Internet. This role supports the organizations mission and values through strategic, systematic approaches to IT operations and security. They are expected to collaborate with team members to implement innovative solutions and resolve complex challenges efficiently, with an emphasis on delivering measurable improvements in infrastructure performance and user satisfaction. They utilize advanced tools and technologies such as Azure Active Directory and Next Generation Firewalls to enhance infrastructure reliability. The position requires flexibility, including occasional evening and weekend hours, to meet operational needs and support Ministry of Education initiatives.

Job Description

Assist in designing and implementing innovative IT infrastructure solutions
Administer and maintain server hardware and OS software
Manage Identity & Access Management services, including Azure Active Directory Cloud Services/Entra ID authentication
Ensure seamless data integration across all solutions
Collaborate on developing, implementing, and managing LAN/WAN, Wireless Infrastructure, Security Management Systems, and Active Directory Services
Act as a point of escalation for modifying permissions and security settings for contractors and support staff
Investigate cybersecurity incidents and propose mitigation strategies
Identify, document, and mitigate security risks across the enterprise
Automate routine tasks using PowerShell for account lifecycle management (creation, changes, deletions) and report generation from Azure and Intune
Develop and maintain automation scripts for infrastructure monitoring and enhancements
Manage desktop environments using Intune, including app deployment and Autopilot configurations
Ensure seamless device lifecycle management from provisioning to decommissioning
Provide support to Level 1 technicians and client support teams, conducting root cause analysis for recurring issues.
Create and periodically update technical and user documentation.
Draft action plans for contractors and support staff.
Liaise with other departments to establish and maintain systems

Required Qualifications

Degree or diploma in a related field
3 years of directly related experience
Proven experience in system administration, network management, and security
Strong expertise in Microsoft Active Directory Azure AD/Entra ID management, Cloud Application Suites, etc.
Proficiency in PowerShell or other scripting tools for automation
Hands-on experience with Intune for desktop and device management (Autopilot, app deployment)
Experience with LAN/WAN and wireless infrastructure.
Knowledge of cybersecurity principles and incident response.
Excellent problem-solving, documentation, and communication skills
Valid Ontario Drivers License with access to a vehicle
Individuals who possess an equivalent combination of education and experience may also be considered

This is a temporary full-time (1.0 FTE) position. The anticipated start date of this position is as soon as the interview process is complete with an anticipated end date of December 18, 2026. The annual salary range of $95,098 - $103,153.

How to Apply: Applicants are required to apply through ApplytoEducation (ATE) and ensure a cover letter and resume are included in the ATE profile. Interested applicants must submit their application by no later than 5:00 pm on October 4, 2026.

Interviews: We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted. Candidates are encouraged to check spam and junk mail boxes often for Board correspondence.

Reference Policy: We value your privacy. References will only be contacted if you are selected to move forward in the hiring process.

If you are not currently an OCSB employee, you will be required to provide an appropriate, original Vulnerable Sector Police Record Check dated within the last six months before you can commence employment.

Questions regarding the application process can be directed to hrstaffing@ocsb.ca .

For assistance with ApplytoEducation, please contact ATE directly at info@applytoeducation.com or by phone at 1-877-900-5627.

AI may be utilized throughout the selection and recruitment process.

Pursuant to the Accessibility for Ontarians with Disabilities Act (AODA), if you require accommodations at any time throughout the application process, please contact the Human Resources Department via email at hrstaffing@ocsb.ca prior to the posting closing date so that appropriate arrangements can be made.

Information Collection Authority and Purpose: Pursuant to the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and the Personal Health Information Protection Act (PHIPA) , personal information is collected under the statutory authority of Section 265(1)(d) of the Education Act , as amended. This information may be utilized for any or all of the primary administrative functions relating to the operational activities of the Ottawa Catholic School Board, including educational programs and services, student records, and interactions with Ministries of the Government of Ontario. The Boards , the , and the supplementary document are accessible on the Boards website at www.ocsb.ca. Inquiries may be directed to the school Principal or to the Privacy Officer, Ottawa Catholic School Board, 570 West Hunt Club Road, Nepean, ON K2G 3R4. Contact information: 613-224-2222 | info@ocsb.ca .

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More about this job

Responsibilities

Install, maintain, monitor, and improve IT infrastructure, including servers, identity and access services, networks, security systems, and managed desktop environments. Investigate security incidents, automate operational tasks, support technical teams, document systems, and help resolve recurring infrastructure issues.

Requirements

Requires a degree or diploma in a related field and three years of directly related experience, or an equivalent combination of education and experience. Candidates should have experience in system administration, networking, security, Active Directory and Entra ID, PowerShell, Intune, and cybersecurity, along with a valid Ontario driver's licence and access to a vehicle.

Skills

System Administration
Network Management
Cybersecurity
Microsoft Active Directory
Azure Active Directory
Entra ID
PowerShell
Microsoft Intune
Autopilot
LAN/WAN
Wireless Infrastructure
Identity and Access Management
Incident Response
Automation
Root Cause Analysis
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Server Hardware
Operating Systems
Microsoft Active Directory
Azure Active Directory
Entra ID
Identity and Access Management
Cloud Application Suites
PowerShell
Microsoft Intune
Windows Autopilot
Application Deployment
LAN/WAN
Wireless Infrastructure
Security Management Systems
Cybersecurity
Incident Response
Security Risk Mitigation
Automation
Account Lifecycle Management
Infrastructure Monitoring
Device Lifecycle Management
Data Integration
Root Cause Analysis
Technical Documentation
Ministry of Education

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