Student Retention Coordinator

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The Student Retention Coordinator within the Student Services Team is dedicated to supporting students' holistic well-being and academic success at Oulton. They provide comprehensive assistance including academic, mental health, and community resources for all students, domestic and international. Collaborating closely with the Assistant Manager of Student Services, the Retention Coordinator offers personalized appointments to address student challenges and strategies for overcoming barriers throughout their academic journey. A key aspect of this role involves organizing informational sessions on student success topics and fostering peer support through study groups and tutoring. Additionally, they manage the Student Association, coordinate campus events, design the campus newsletter, and maintain campus message boards. Retention is prioritized, involving collaboration with leads and instructors for student support, identifying at risk students, updating student data, and filling out different funding grants for students with disabilities. The Retention Coordinator also participates in college committees, ensuring proactive involvement in committees like the Graduation Committee to enhance student experience.

Key Accountabilities

· Support all departments with questions related to student life (prospective and accepted students).

· Create and facilitate workshops for students as needed.

· Supervise the Student association and study groups

· Plan and coordinate social events on campus.

· Coordinate different channels of communication with students (newsletters, message boards, Teams, etc.).

· Meet one-on-one with students who are facing challenges to help find solutions and resources available.

· Produce data visualization reports as needed.

· Communicate with social development, Work NB, and/or other agencies to schedule presentations and/or build partnerships that could help student success.

Requirements

The ideal candidate must:

• Possess a Bachelor's degree or college diploma in a directly related field (Education, Early Childhood, Intervention, Youth Care, Human Services) 
  
• Have minimum of 2-3 years’ experience in working in an education or training focused environment 
  
• Possess experience in Teaching and Learning, and tutoring secondary/post-secondary students in Mathematics and/or ESL
  
• Possess knowledge and understanding of regulations, guidelines, and standards as applicable to an academic setting. 
  
• Possess experience in coordinating activities in a fast-paced environment. 
  
• Possess knowledge of teaching methods, curriculum, and education programs designed for students with learning, physical and behavioral disabilities, where applicable 
  
• Be a team player and have strong interpersonal skills. 
  
• Have excellent communication, listening and organizational skills. 
  
• Have strong relationship building skills. 
  
• Be detailed and possess exceptional problem-solving skills. 
  
• Be able to advocate for student success. 
  
• Have the ability to gather data, compile information and prepare reports. 
  
• Possess strong knowledge of Microsoft 365 (Teams, Word, PowerPoint, Excel) and possess strong administrative skills. 
  
• Be able to manage conflicting deadlines and multiple projects with highly effective time management skills. 
  
• Familiarity with applying for CSG DSE is considered an asset.
  
• Bilingualism is considered an asset.
  

Benefits

• Annual salary aligned to industry trends;
  
• Employee health benefits (50/50 copay with employer);
  
• Group Retirement Savings Plan with employer contribution matching;
  
• Colleagues who are positive, energetic, growth-minded and supportive;
  
• Many opportunities for professional development.