Job Title: Senior Appian Developer
Location: Toronto, ON
Work Arrangement: Hybrid (2-3 days a week)
Employment Type: Contract
Duration: 06-12 Months
Pay Rate: CAD 69-71/hour Incorporated
Domain: BFSI
Application Deadline: Sept. 30th, 2026
SKILLS REQUIRED:
Experience Required: 6-8 Years
Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.
Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
Drives problem management by addressing recurring issues through root cause fixes and automation.
Enhances system performance and resilience through targeted improvements and tuning.
Supports change and release activities to ensure smooth, low-risk deployments.
Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
Maintains runbooks and documentation to improve support efficiency.
Drives automation to reduce manual effort and improve response times.
Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.
EEOC Compliance:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
DISCLAIMER
AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.
