Customer service representative jobs in Newcastle, ON and nearby

Customer service representative jobs within 25 km of Newcastle, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 1, 2026

Hiring at a glance

View jobs

Open jobs: 23
Employers: 12

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 0%0 listings
On-site: 100%23 listings

Employers hiring include LCBO (5), Dollar Tree Stores (3), Farm Boy Inc. (3).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Newcastle, ON and nearby

Within 25 km

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Added 1 day ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as an Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 3 days ago
C
Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
Join a world-class team in Oshawa, ON, as an Automotive Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oshawa, ON
- From $18 CAD / hour
- Part-time
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oshawa, ON
- $18 CAD / hour
- Part-time
Added 10 days ago
GF
Overnight Customer Service Representative (Motivator) - Oshawa Centre Mall
GoodLife Fitness
Oshawa, ON
- Part-time
OVERNIGHT CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
Added 12 days ago
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Customer Service Representative
Linde
Oshawa, ON
- Full-time
The Customer Service Representative is responsible for delivering exceptional customer care and quality control support by managing inbound inquiries across multiple channels. This role…
Added 16 days ago
PS
Customer Service Representative
Pacific Surgical
Oshawa, ON
- $48,000 to $60,000 CAD / year
- Full-time
Mobile Instrument Service & Repair (MISR) is the largest surgical instrument repair company in Canada. Since revolutionizing the Canadian healthcare industry in 1982 by launching the…
Added 16 days ago
IG
Customer Service Representative
Insight Global
Oshawa, ON
- Contract
Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services,…
Added 24 days ago
S
Customer Service Agent (part-time – nights and weekend)
SAIL
Oshawa, ON
- Part-time
As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s miss
Added 25 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Bowmanville, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 25 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Oshawa, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 25 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Port Hope, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 25 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Newcastle, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 25 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Oshawa, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 25 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Bowmanville, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 25 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Courtice, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 27 days ago
R
Customer Service Representative
RBGlobal
Oshawa, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 29 days ago
R
Customer Service Representative
RBGlobal
Oshawa, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 1 month ago
DT
Customer Service Associate I
Dollar Tree Stores
Courtice, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
R
Customer Service Representative
RBGlobal
Oshawa, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 1 month ago
B
Customer Service Representative
BMO
Oshawa, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
Customer Service Representative
U-Haul
Oshawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 2 months ago
FB
Customer Service Representative
Farm Boy Inc.
Oshawa, ON
- $18 CAD / hour
- Full-time

No more jobs.

Pacific Surgical

Customer Service Representative

Oshawa, ON, Canada

$48,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $48,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Mobile Instrument Service & Repair (MISR) is the largest surgical instrument repair company in Canada. Since revolutionizing the Canadian healthcare industry in 1982 by launching the country’s first on-site mobile repair lab, we have grown into a trusted, comprehensive partner for surgical instrument repair and preventative maintenance.

As a member of the Pacific Surgical group of innovative healthcare companies, we owe our success to an unwavering dedication to our customers and, most importantly, our people. We empower our team to thrive, grow, and make a real impact on Canadian healthcare.

We are seeking a full-time Customer Service Representative based near Oshawa, Ontario. Reporting directly to the President, you will serve as a critical point of contact for our clients, ensuring high-quality support and operational efficiency.

Key Responsibilities

Customer Support: Provide professional verbal and written communications while building sustainable relationships and trust with customer accounts through proactive interaction.

Order & Financial Management: Generate customer quotes, secure repair approvals, process invoices, and maintain associated paperwork with high accuracy.

Record Keeping: Update repair order forms, maintain electronic tracking logs, keep detailed records of customer interactions, and systematically file documentation.

Issue Resolution: Respond to customer inquiries or complaints efficiently and assist in their resolution.

Commercial Support: Assist management with responses to Requests for Proposals (RFPs) and other competitive bid opportunities.

Quality & Compliance: Develop a strong understanding of our Quality Management System, adhere to corporate policies, and identify areas for process improvement.

Operational Assistance: Support broader facility needs - including shipping and receiving tasks - as requested by the Office Manager, Master Repair Technician, or President.

Safety & Ethics: Maintain a safe working environment for staff and customers, representing MISR ethically and professionally at all times.

Qualifications and Skills

Prioritization: Ability to independently prioritize a diverse task list to meet strict deadlines in a fast-paced environment.

Communication: Excellent verbal and written communication skills suitable for a corporate healthcare supplier environment.

Detail-Oriented: High level of accuracy in data entry, document management, and electronic logging.

Adaptability: A proactive mindset with a willingness to take ownership of new requests and implement value-added process improvements.

Team Player: Highly team-oriented with a positive attitude, operating as a constructive member of a hardworking group.

Location: Must reside within a reasonable commuting distance of Oshawa, Ontario.

What We Offer

We offer a stable, competitive remuneration package designed to support your long-term growth, including a predictable base salary between $48,000–$60,000 per year, based on experience and qualifications. Compensation includes a comprehensive health benefits plan and the option for RRSP matching.

Equal Opportunity Statement

At Pacific Surgical, we care about who you are, not just what is on your resume. We are proud to be an equal opportunity employer in Ontario, which means we welcome and celebrate diversity in all its forms. If you need any accommodations to make our hiring process more accessible under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), just let us know - we are happy to help!

Please note: Only short-listed candidates will be contacted. No phone inquiries, please.

Apply About employer

More about this job

Responsibilities

Provide professional customer support, build trusted client relationships, and manage quotes, repair approvals, invoices, records, and customer inquiries. Support RFP responses, quality and compliance processes, facility operations, and a safe, ethical workplace.

Requirements

The role requires strong verbal and written communication, accuracy in data entry and documentation, and the ability to prioritize varied tasks independently in a fast-paced environment. Candidates should be proactive, adaptable, team-oriented, and live within a reasonable commuting distance of Oshawa, Ontario.

Skills

Customer Support
Verbal Communication
Written Communication
Relationship Building
Prioritization
Time Management
Attention To Detail
Data Entry
Document Management
Record Keeping
Issue Resolution
Invoice Processing
Quote Preparation
Order Management
Process Improvement
Teamwork

Benefits

Base Salary
Health Benefits Plan
RRSP Matching

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Surgical Instrument Repair
Preventative Maintenance
Healthcare
Customer Accounts
Quotes
Repair Approvals
Invoicing
Repair Orders
Electronic Tracking Logs
Record Keeping
Customer Inquiries
Complaint Resolution
Requests For Proposals
Competitive Bids
Quality Management System
Compliance
Process Improvement
Shipping And Receiving
Workplace Safety
Data Entry
Document Management

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