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Added 6 hours ago
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Charter Specialist/Scheduler
Pacific Western Transportation Ltd
Calgary, AB
- Full-time
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Pacific Western Transportation Ltd

Charter Specialist/Scheduler

Calgary, AB, T2G 4Z7, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

Original job description

Charter Specialist/Scheduler - Temporary Contract Position

SOUTHLAND is currently seeking a charter administration support professional to join our team in Calgary. This role is responsible for addressing the needs of charter customers and delivering exceptional customer service.

This is a temporary contract position with an expected duration of approximately fourteen months.

Principal Duties and Responsibilities

Answer phone calls, return messages, and handle inquiries
Respond to emails and requests in a timely manner
Assist charter drivers with questions regarding pick-up and drop-off locations
Prepare charter waybills promptly for clients
Attend regular charter meetings
Be available for rotational on-call - weeknights, weekends, and holidays

Knowledge and Skills Required

Knowledge of Highway Traffic Acts and Regulations
Multitasking and ability to handle high-volume of workloads
Map reading ability with knowledge of the city, specifically road systems and attractions in the Calgary area
Maintain a high degree of confidentiality and professional conduct within a high-volume environment
Ability to communicate effectively with drivers, clients, and internal partners
Proficiency in Microsoft Office

Working Conditions

The shift for this position is Monday through Friday from 7:00 am to 3:30 pm. Availability for rotational on-call is required including evenings, weekends, and holidays.

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More about this job

Responsibilities

The Charter Specialist is responsible for managing charter customer inquiries, coordinating with drivers, and preparing waybills. The role also requires attending meetings and maintaining availability for rotational on-call duties.

Requirements

Candidates must possess strong multitasking skills, proficiency in Microsoft Office, and the ability to read maps of the Calgary area. Knowledge of Highway Traffic Acts and Regulations is required, along with effective communication skills.

Skills

Customer service
Communication
Multitasking
Map reading
Microsoft Office
Administrative support
Scheduling
Confidentiality
Professional conduct

Visa sponsorship

Not detected in the job text

Keywords

Charter administration
Scheduling
Customer service
Highway Traffic Acts
Waybills
Calgary
Microsoft Office
Logistics
Transportation
Administrative support
On-call
Operations

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