Who are we?
For more than 33 years, Panago Pizza Inc. has built a reputation as one of Canada's premiere delivery and takeout pizza franchises. We are a Canadian-owned franchise business that invests in our relationships - with our customers, franchisees, and team members. We are committed to being market leaders in customer service, franchise engagement, and sustainability.
With stores across the country serving over 8 million pies per year, we believe in the power of remarkable customer service. We are committed to delivering only the highest quality products to our customers.
Reporting to the Store Manager and Business Coach, the Delivery Driver will be based out of our Mt. Lehman location at 3230 Mt. Lehman Rd. in Abbotsford, BC. We are currently hiring for both full-time and part-time positions.
Your Mission
As a Panago Delivery Driver, you will work alongside your teammates to create and deliver orders for customers. The Delivery Driver plays a crucial roles in ensuring prompt and efficient delivery of our delicious pizzas and food to hungry customers. Your exceptional customer service skills, responsible driving and commitment to timeliness will contribute to our reputation for excellent service.
Day-to-Day Impact
- Work with team members to create and fulfill orders.
- Assist with in-store tasks during non-delivery hours where needed.
- Maintain a sense of urgency to ensure that every customer order is delivered in a timely manner.
- Accurately handle payments and process credit card transactions, ensuring proper documentation and security.
- Maintain clear and effective communication with the store team regarding delivery schedules, order status and issues encountered during deliveries.
- Consult with the Store Manager and Business Coach on operation matters.
- Safety first mindset and report any issues during routes.
- Ensure the quality and freshness of orders through regular inspection and rotation.
- Establish and build a trusting relationship with Panago franchise partners, stakeholders and customers.
- Ensure cleanliness through food safety and sanitation guidelines.
- Other duties as outlined by the Store Manager
Competencies and Experience
- 0-1 years previous experience in QSR, Retail or Food & Beverage industry
- Ability to work independently and within a team
- Knowledge of franchise operations
- Knowledge of general area of BC Lower Mainland.
- Excellent communication, organizational, and analytical skills
- Must be able to travel to the store location
- Must have a valid BC Driver's License and clean driving record
- Must be available to work weekends, including Friday evenings, Saturdays, and Sundays.
Everyday Goodness - What we offer
- A fun, flexible and high-energy team oriented work environment
- A company that has sustainability as one of its core values
- Panago Scholarship opportunities
- Paid local volunteering opportunities
- Learning opportunities, including support for training, self-development and well-being
- Support for the work-life balance, including a flexible schedule
- Complimentary staff meals and pizza discounts
- Earn tips on top of your regular hourly wage
Additional Details
- This position is based in Abbotsford, BC in store.
- Hours of Operations are Sunday-Thursday 11am-11pm and Friday-Saturday from 11am-12am.
- Weekend availability is required for both full-time and part-time positions. Candidates must be available to work weekend shifts.
