About Paradigm Inputs
Paradigm Inputs is a crop-input marketplace built for Western Canadian farmers. We source certified premium generic (off-patent) crop-protection products directly from international manufacturers and distribute them through a network of independent, local agronomic brokers on our own software platform - including AgAssistant, our embedded agronomic-intelligence layer. Our mission is to make it possible for trusted people in rural communities to run their own crop-input businesses on infrastructure built for the way agriculture actually works. We're headquartered in Calgary, Alberta and serve growers across Alberta, Saskatchewan, and Manitoba.
About the role
As our Supply Chain & Logistics Manager, you'll own both the strategy and the execution of our entire supply chain - how crop-protection products move from international suppliers to brokers and growers across the prairies, and the day-to-day work of making sure they get there on time and without surprises. Reporting to the Chief Operating Officer, you'll set the plan for freight, customs, and partner relationships as we scale, make the calls, and take direct accountability for how it plays out.
This is a high-trust, high-ownership role for someone senior enough to own the decisions and hands-on enough to execute them personally, including the administrative work that comes with it. You won't just design the process; you'll also be the one booking the shipment, chasing the missing document, and fixing the exception when it counts.
What you'll do
- Own the supply chain strategy end-to-end - decide how freight, customs, and fulfillment should work as our volumes grow, and take accountability for the results of those decisions.
- Coordinate inbound and outbound freight across Western Canada yourself - book and track shipments, manage carrier relationships, and resolve delivery exceptions before they reach the customer.
- Manage customs clearance and import documentation directly - handle bills of lading, execute customs clearance, purchase-order-to-delivery tracking, and import compliance for regulated crop-protection products.
- Design and administer the operating model for key supply and partner-program relationships, including doing the day-to-day coordination, documentation, and reporting yourself.
- Own the delivery experience - set the standard for proactive, accurate status communication to brokers and growers, and personally step in when a shipment needs attention.
- Lead new logistics initiatives - design new warehousing and order-consolidation programs, then roll up your sleeves to help stand them up.
- Report to the COO on supply chain performance and strategy, and own the outcomes of the calls you make.
What you bring
- 7+ years in logistics, freight forwarding, supply chain, or customs/import coordination, including experience designing and owning a process rather than only executing one someone else built.
- A track record of setting strategy and executing it yourself - comfortable making the call and comfortable doing the manual work to see it through.
- Working knowledge of import and trade compliance - customs documentation and the requirements for moving regulated goods into Canada.
- A proven ability to manage vendors and carriers under deadline pressure, and to make sound judgment calls when a plan breaks down.
- Strong organizational rigour and systems fluency.
- Clear, calm, trust-building communication - you keep partners informed and confident.
Nice to have
- Experience in agricultural inputs, crop protection, chemicals, or other regulated bulk goods.
- Familiarity with prairie trucking lanes and Western Canada ag logistics (especially rural deliveries).
- Experience importing regulated products into Canada (e.g., PMRA-registered goods or similar).
- Experience acting as the supply chain subject matter expert for building software solutions.
- Experience building or improving a supply chain process from the ground up.
Why this role matters
Fulfillment is the backbone of our promise to farmers. As we scale quickly, this role will define how our supply chain works, not just keep it running day to day - pairing the strategic ownership of a senior leader with the hands-on execution of someone who stays close to the work. It's one of the highest-impact hires on the team.
