Regional Director, Operations
Calgary, AB | Travel Required
Opportunity Snapshot
Based in Calgary, this role will support teams across multiple locations and will require regular travel to Kelowna and Victoria.
Travel requirements - 50%
Competitive Compensation
Performance Incentives – Opportunity to earn up to a 20% bonus based on performance
Allowances – Travel/Car allowance and cell phone allowance provided
Comprehensive Benefits – Full benefits package to support your health, wellness, and financial security
Mentorship & Support – Ongoing guidance and professional development opportunities
Great Place to Work® Certified Organization
Help Great Clinics Become Exceptional
At Passion Dental Group, we believe exceptional patient care begins with empowered teams, strong leadership, and a culture where people can thrive.
We’re looking for a Regional Manager who is passionate about developing leaders, strengthening clinic operations, and helping teams achieve their full potential.
This role is equal parts coach, strategist, and business partner. You'll work closely with Clinic Managers, Doctors, and Support Office teams to create exceptional patient experiences, drive operational performance, and build environments where people genuinely enjoy coming to work.
If you're energized by developing people, solving problems, and making a meaningful impact across multiple locations, we'd love to hear from you.
What You’ll Love About This Opportunity
- Opportunity to influence multiple clinics and teams
- Meaningful leadership impact across a growing organization
- Work alongside talented Clinic Managers, Doctors, and Support Office leaders
- Autonomy to identify opportunities and drive improvements
- Professional growth and leadership development opportunities
- Collaborative and supportive corporate culture
- Chance to help shape the future of a growing Canadian dental organization
What Success Looks Like
As a Regional Manager, you'll support a portfolio of clinics by helping leaders succeed, strengthening operational performance, and creating positive team and patient experiences.
Success in this role means:
- Developing confident and capable Clinic Managers
- Supporting strong clinic cultures and team engagement
- Creating accountability and operational excellence
- Helping clinics achieve growth and performance goals
- Building trusted partnerships with Doctors and clinical teams
- Identifying opportunities and turning them into action
- Supporting sustainable long-term success across the region
Most importantly, you'll help create environments where people feel supported, empowered, and motivated to do their best work.
What You’ll be Doing
Leadership & Team Development
- Coach and support Clinic Managers across your region
- Identify and develop future leaders
- Support talent development and succession planning
- Foster a culture of accountability, respect, and collaboration
- Assist leaders in navigating challenges and opportunities
Operations Excellence
- Review clinic performance and key operational metrics
- Support clinics in achieving business goals and budgets
- Identify opportunities to improve efficiency and patient experience
- Collaborate with teams to implement operational best practices
- Support change management and organizational initiatives
Partnership & Collaboration
- Build strong relationships with Doctors and clinic leadership teams
- Partner with People Experience, Marketing, Finance, and other Support Office teams
- Share best practices across clinics
- Support clinics through growth, transitions, and new initiatives
- Serve as a trusted advisor and resource for clinic leaders
What You’ll Bring
- 3-5 years of leadership experience in the dental industry.
- A bachelor’s degree in business administration or a related field is an asset.
- Strong analytical abilities and proficiency in data interpretation for strategic decision-making.
- Excellent communication and interpersonal skills to work effectively across all levels.
- Commitment to delivering exceptional patient service.
- Flexibility to travel regularly throughout the assigned region
Most importantly, you're a people-first leader who understands that great results come from building strong teams and helping others succeed.
Why Passion Dental Group?
We are a dental service organization actually founded by dentists. We do things a little differently: our clinics keep their own culture, relationships and patient experience, while getting extra support behind the scenes - think resources, mentorship and learning opportunities that come with being part of a bigger group.
We're also Great Place to Work® certified, based on real feedback from our team about trust, leadership, culture, and feeling valued. It's something we're proud of and keep working to earn.
Sound like your kind of place?
Apply today and tell us a bit about what you're looking for in your next role; we'd love to chat
