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PV
Keyholder
Pet Valu Canada Inc. (Company)
Williams Lake, BC
- Part-time
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Keyholder
Pet Valu Canada Inc. (Company)
Mimico, ON
- Part-time
Added 14 hours ago
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Pet Valu Canada Inc. (Company)
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- Part-time
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Pet Valu Canada Inc. (Company)
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Full Time Sales Associate (Store 3003 - Madison Square)
Pet Valu Canada Inc. (Company)
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Pet Valu Canada Inc. (Company)
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Pet Valu Canada Inc. (Company)
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Pet Valu Canada Inc. (Company)
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Pet Valu Canada Inc. (Company)
Canada
- Part-time
Added 15 hours ago
PV
Store Manager
Pet Valu Canada Inc. (Company)
Canada
- Full-time

Pet Valu Canada Inc. (Company)

Store Manager

Canada

$24.10 · Full-time

Apply on petvalu.wd3.myworkdayjobs.com About employer

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Job details

Pay: $24.10
Job type: Full-time
Experience: Minimum of 2 years customer service and retail store management experience
Posting language: English
Posted: Jan 9, 2026

Original job description

Location: North Vancouver, British Columbia

Starting From:

$24.10

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Job Overview:

As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

What you get:

Management training
Product knowledge
Employee discounts
Competitive wages
Paid benefits
Pet oriented career-building environment

What you do:

Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
Business Results coordinate efforts of store staff to achieve targeted results
Other duties and tasks as required

What you bring:

Minimum of 2 years customer service and retail store management experience
Enthusiasm for learning & growth in pet care industry
Possess outgoing and friendly personality with strong customer service skills
Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
Ability to have reliable means of transportation to and from the store

Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
Capacity for understanding inter-team conflicts and escalating when necessary

Working knowledge of POS system
Ability to lift 50lbs repetitively
Industry experience an asset

Apply on petvalu.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Store Manager at Pet Valu will lead the store team, making sure customer service standards are met and staff follow corporate procedures. They will schedule, train and coach employees, handle orders, inventory, audits and minor repairs, and work toward the store's sales targets.

Requirements

Candidates need at least 2 years of customer service and retail store management experience, strong customer service skills and a friendly, outgoing manner. They must work weekends and evenings, have reliable transportation, know a POS system and be able to lift 50 lbs repetitively. Pet industry experience is an asset.

Skills

Retail store management
Staff recruiting
Staff scheduling
Staff training and coaching
Team supervision
Customer service
Sales coaching
POS systems
Inventory management
Order placement
Store audits
Safety audits
Conflict resolution
Operational procedures
Pet product knowledge
Community relations
Administrative paperwork
Business results management
Merchandising

Benefits

Management training
Product knowledge training
Employee discounts
Paid benefits

Keywords

Store Manager
retail management
store management
team leadership
staff scheduling
staff training
customer service
POS system
inventory management
store audits
pet retail
pet food
pet supplies
sales coaching
retail operations
supervision
Pet Valu
pet care
retail sales
operations management

Seniority

Mid level

Perks

Employee discount
Paid training

Tools

POS system

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