Company Description PETVIGO Holdings Inc. is a Vancouver-based pet wellness and lifestyle brand focused on helping pets live healthier, happier lives. The company curates high-quality products and trusted knowledge across pet wellness, nutrition, supplements, grooming, and everyday care. PETVIGO collaborates with veterinarians, animal nutrition professionals, and pet care experts to deliver practical, educational content for pet parents. The brand is building a trusted destination for modern pet guardians across Canada who value informed, compassionate pet care. PETVIGO is guided by the belief that better care leads to healthier pets and happier lives.
Role Description The Pet Product Coordinator is a full-time, on-site role based in Vancouver, BC. This role is responsible for supporting the development, organization, and lifecycle management of pet products across wellness, nutrition, grooming, and everyday care categories. Day-to-day tasks include coordinating product listings, tracking inventory and product performance, and assisting with product onboarding and updates on e-commerce and retail channels. The coordinator will liaise with suppliers, internal teams, and customer-facing staff to ensure accurate product information, pricing, and availability. This position also supports small-scale product-related projects, gathers customer feedback, and contributes to the continuous improvement of the product assortment to align with PETVIGO’s wellness standards.
Qualifications
- Candidates should possess strong analytical skills to review product performance, assess inventory trends, and translate data into actionable recommendations.
- Candidates should possess clear and professional communication skills to collaborate with suppliers, internal teams, and customer-facing staff, and to maintain accurate product information.
- Candidates should possess product management skills to assist with product lifecycle activities, from onboarding and updates to discontinuations and assortment refinement.
- Candidates should possess customer service skills to understand pet parent needs, respond to product-related inquiries, and support a positive customer experience.
- Candidates should possess project management skills to coordinate timelines, track progress on product-related initiatives, and ensure tasks are completed on schedule.
- Additional beneficial qualifications include experience in pet products or retail, familiarity with e-commerce platforms, attention to detail, and proficiency with basic office software and data tools.
- Post-secondary education in business, merchandising, animal science, or a related field is an asset, along with a genuine interest in pet wellness and responsible pet care.
