Automotive Receptionist
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Audi Newmarket, Newmarket, ON L3Y 9A1
Ready to be the friendly face and voice that welcomes our guests and keeps Audi Newmarket running smoothly?
Now in partnership with North America’s largest automotive retailer, Lithia & Driveway, it’s your chance to work for a Fortune 500 company and grow with us! We are looking for a Receptionist to be the first point of contact for our dealership.
As a Receptionist, you will be responsible for professionally and efficiently managing visitors, telephone calls, and messages. You will also provide administrative and clerical support to help ensure the smooth day-to-day operation of the dealership.
If you're poised, professional, organized, and a master at making first impressions count, apply today!
Why Join Our Team?
So why should you grow your career with Pfaff Automotive? We don't just offer jobs - we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.
Being part of Lithia & Driveway, you'll find:
- Real opportunities for advancement across multiple locations in Canada
- Development and training through our internal learning programs
- A high-performance culture that recognizes and rewards results
What You'll Do
- Greet customers and visitors while providing exceptional customer service.
- Answer and direct incoming phone calls and ensure messages are delivered to the appropriate individuals.
- Maintain knowledge of basic dealership information to assist incoming callers with general inquiries.
- Answer customer questions about services performed or direct them to the appropriate team member for assistance.
- Handle customer concerns with professionalism and poise and, when necessary, refer customers to the appropriate individual for resolution.
- Perform other duties as required by the Sales Manager to support the successful operation of the dealership.
What You'll Bring
- Minimum of 1 year of experience in a related field.
- Proficiency with Microsoft Office.
- Excellent telephone etiquette.
- Strong interpersonal, verbal and written English communication, and customer service skills.
- Detail-oriented with excellent organizational and multitasking abilities.
- Ability to work efficiently and effectively under pressure while managing multiple deadlines.
- Experience with licensing, CDK, and 180 is considered an asset.
Total Rewards
Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include:
- Pay: $40,000 annually
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Disability Coverage
- Life Insurance
- RRSP Plans
- Employee Stock Purchase Plan
- Professional Development & Growth Opportunities
- Vehicle Purchase Discounts
- Employee Assistance & Wellness Programs
Ready to Join the Ride?
If you’re a go-getter who’s ready to wow people with your amazing customer service and grow your career with a company that invests in its people - Pfaff Automotive wants to hear from you. Apply today and start driving your future forward with Audi Newmarket!
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.
This is an existing vacancy
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing canadahr@lithia.com.
Key Words: Receptionist, Automotive Receptionist, Dealership Receptionist, Front Desk Receptionist, Front Desk Coordinator, Administrative Assistant, Customer Service Representative, Administrative Support, Data Entry, Automotive Dealership, Customer Relations
