Pharmasave Simpson’s Apothecary currently has an opportunity available for a pharmacy technician.
Our apothecary is located in the lovely little town of Niagara-on-the-Lake. Niagara-on-the-Lake is famous as one of Canada’s prettiest 19th-century villages, offering a peaceful contrast to nearby Niagara Falls. It features well-preserved heritage architecture, world-class wineries specializing in ice wine, the renowned Shaw Festival theater, and a rich War of 1812 history.
Client & Facility Support
- Serve as the primary point of contact between client homes/facilities and the pharmacy, ensuring effective communication and service delivery
- Support pharmacists in communicating policies, procedures, and best practices to facility staff
- Assist with staff training at client facilities on medication management and compliance standards
- Investigate and escalate client concerns, collaborating with internal teams to implement timely solutions
- Coordinate pharmacy conversions for nursing homes, retirement homes, and community pharmacies, including profile transfers, MAR preparation, physician communication, and on-site implementation support
- Assist with annual compliance audits and contribute to the development and maintenance of training materials and procedural documentation
Packaging and Medication Management
- Maintain accurate medication administration records (MARs), drug record books, and packaging documentation
- Verify compliance packaging including PacMed/STS tray checks, PacVision validation, and retail blister packaging against MARs
- Set up and maintain patient packaging profiles within the pharmacy system; process medication and packaging changes per established protocols
- Coordinate supply ordering for PacMed and packaging materials
- Coordinate annual medication reviews for compliance packaging patients in accordance with OCP standards
- Assist patients and clients with billing inquiries professionally and efficiently
Dispensary Operations
- Support dispensary workflow through accurate prescription entry, processing, and medication preparation
- Perform complex non-sterile compounding in accordance with professional standards
- Conduct narcotic inventory counts and reconciliations as required
- Practice within the full RPT scope: verify refill prescriptions, accept verbal orders from physicians, and provide counselling on diabetic products and related services
- Liaise with IT support to troubleshoot dispensary technology issues
- Maintain a clean, organized, and compliant dispensary environment, including inventory management and expired medication monitoring
- Ensure ongoing compliance with all confidentiality, privacy, and regulatory requirements
Teamwork and Collaboration
- Support overall dispensary operations and assist team members as needed to maintain service flow
- Answer incoming calls promptly and professionally; assist with accurate prescription pickup verification
- Provide guidance and oversight to Pharmacy Assistants and student Pharmacy Technicians
- Contribute to a positive, collaborative team environment focused on exceptional patient care
- Perform additional duties as assigned by management
Education & Licensing
- Registered Pharmacy Technician (RPT) accreditation required.
- Licensed and in good standing with the applicable provincial regulatory body.
Experience
- Minimum 5 years of experience in a busy pharmacy environment preferred.
- Experience with Kroll or PropelRx or similar pharmacy software systems is an asset.
Core Competencies
- Excellent patient-facing communication & interpersonal skills
- Strong listening & empathy skills
- Exceptional attention to detail & organizational ability
- Strong analytical & mathematical aptitude
- Ability to multitask and remain composed under pressure
- Advanced technical proficiency & computer skills
- Committed to patient safety & confidentiality Commitment to continuous professional development
- 35-40 hours weekly
- Monday to Friday – most be available some Saturdays;
- $25-$30/hr depending on experience
- Health and dental benefits
- Purchase discount
With over 900+ stores across the country, Pharmasave is one of Canada’s leading independent pharmacy and drugstore retailers. Since being founded in 1981, Pharmasave has focused on building a national platform of community-based retail outlets designed to provide customers with exceptional service, products and advice.
Each Pharmasave store operates independently to serve its individual community, which ensures both programs and services tailored to the needs of customers and a commitment to helping all customers. Live Well With Pharmasave, Canada’s community pharmacy.
Interested applicants may submit resumes to our human resources specialist
- We thank all applicants for their interest however only those selected for an interview will be contacted.
- We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- AI will not be used to screen applications.
Address
233 King Street
Niagara-on-the-Lake
L0S 1J0
ON
Contact
Phone: (905) 468-8400
Fax: (905) 468-8408
Owners
Kyle Boggio
Aaron Boggio
Connor Gates
Sean Simpson
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