Parts & Service Advisor
PineRidge Ford Sales Ltd. | Meadow Lake, Saskatchewan
Employment Type: Full-Time, Permanent
Work Location: On-Site
Compensation: $17.75–$22.25 per hour, based on experience and qualifications
About PineRidge Ford
Established in 1993, PineRidge Ford is a full-service Ford dealership in Meadow Lake, Saskatchewan. With newly renovated, modern facilities and strong roots in our community, we're proud of our family-oriented culture and commitment to exceptional customer service.
Our team values respect, teamwork and work-life balance. We're actively involved in our community through volunteering and sponsorships, including PineRidge Ford Place, PineRidge Curling Club and PineRidge Ford Theatre.
We believe in building lasting relationships with our employees and customers while creating a positive, supportive workplace.
About the Position
We're looking for a friendly, organized and motivated Parts & Service Advisor to join our team!
This position supports both our parts and service departments. You'll play an important role in delivering excellent customer service, coordinating service appointments, assisting with parts inquiries and keeping daily operations running smoothly.
No automotive experience required! We're looking for someone with a positive attitude, strong communication skills, excellent attention to detail and a willingness to learn.
We provide training to help the right candidate succeed.
Key Responsibilities
- Welcome customers and provide friendly, professional service.
- Respond to customer inquiries by phone, email and in person.
- Schedule service appointments and coordinate customer requests.
- Create and update repair orders and maintain accurate records.
- Assist with parts inquiries, ordering and availability.
- Communicate vehicle repair progress, timelines and service updates.
- Coordinate with technicians, parts personnel and management.
- Follow up with customers to ensure a positive service experience.
- Process customer transactions accurately.
- Maintain an organized and efficient work environment.
What We're Looking For
- Excellent customer service skills and a positive, professional attitude.
- Strong verbal and written communication skills.
- Exceptional attention to detail and accuracy.
- Strong organizational skills and the ability to manage multiple priorities.
- Comfortable using computers and learning new software.
- Dependable, punctual and team-oriented.
- Willingness to learn and take on new responsibilities.
- High school diploma or equivalent.
Experience That's an Asset (Not Required)
- Customer service, retail or administrative experience.
- Automotive dealership or parts and service experience.
- Familiarity with dealership management systems.
- Basic automotive knowledge.
What We Offer
- Competitive wages of $17.75–$22.25 per hour, based on experience.
- Full-time, permanent employment.
- On-the-job training and career development.
- Modern, newly renovated dealership facilities.
- A supportive, family-oriented workplace.
- A team that values work-life balance and community involvement.
- Opportunities for long-term career growth.
Join Our Team
At PineRidge Ford, we believe great customer service starts with great people.
If you're organized, dependable, enjoy helping others and want to be part of a supportive team, we'd love to hear from you!
Apply directly through LinkedIn and become part of the PineRidge Ford team!
