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Location
Saint-Antoine-Abbé, QCJ0S 1N0
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Work location
On site
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Salary$36.00HOUR hourly / 40 hours per week
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Terms of employment
Permanent employmentFull time
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Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours, Overtime available
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Job Bank
#3680713
Overview
Languages
English or French
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Help desk
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Private company, corporation or industry
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Private sector
Responsibilities
Tasks
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Give access to computer networks
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Report on the performance of computer systems and networks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Manage incidents
Experience and specialization
Computer and technology knowledge
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Information Technology Infrastructure Library (ITIL)
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Networking software
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Networking hardware
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Networking security
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Internet
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Servers
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Desktop applications
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File management software
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Security software
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Mail server software
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MS Active Directory
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MS Office
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MS Windows
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TCP/IP
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Wireless networks