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Location
Sarnia, ONN7S 3X9
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Work location
On site
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Salary$29.05HOUR hourly / 35 to 40 hours per week
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Terms of employment
Permanent employmentFull time
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Early morning, Morning, Day, Evening, Night, Shift
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Starts as soon as possible
- vacancies
2 vacancies
- Source
Job Bank
#3636903
Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Supervise other technical support workers in this group
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Provide customer service
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Manage incidents