Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
We are seeking a highly motivated, customer-focused, and technically proficient High Net Worth (HNW) Underwriter to support Prudential’s global HNW life insurance business. The role is responsible for delivering consistent, timely, and well-supported underwriting decisions that are in line with Prudential’s underwriting philosophy, risk appetite, governance standards, and service commitments.
The HNW Underwriter will assess medical, financial and customer due diligence (CDD) information to manage standard to moderately complex cases. The role will work closely with the Chief Underwriter, reinsurers, brokers, and internal stakeholders to achieve sound underwriting outcomes.
The position also supports claims adjudication and post-issuance underwriting activity, balancing strong technical judgement and disciplined risk management with high-quality customer and broker experience.
Key Responsibilities
Underwriting Execution
- Execute underwriting assessments for Bermuda-based policies within assigned authority limits
- Handle standard to moderately complex HNW cases in line with underwriting guidelines
- Conduct medical and financial underwriting, including assessment of source of wealth/funds and insurable interest
- Review medical evidence and determine appropriate underwriting outcomes
- Support evidence gathering and requirements management
- Ensure accurate and complete documentation of underwriting decisions, aligned with underwriting guidelines and relevant regulations
- Build trusted broker and client relationships through thoughtful risk assessment, constructive negotiation, and clear communication of underwriting decisions, requirements and value proposition
- Maintain current, in-depth knowledge of medical and financial risk factors, life underwriting principles and practices, clinical testing and evolving medical procedures to ensure accurate, evidence-based risk assessments
- Demonstrate flexibility to work with some non-standard hours, as require, to support effective collaboration with Prudential offices, distribution partners, and brokers operating across different time zones
Claims & Post-issuance Underwriting
- Support claims adjudication activities, including review of underwriting decisions at claim stage
- Assess post-issuance changes and ensure continued alignment with underwriting standards
Performance & Service Delivery
- Support portfolio performance monitoring by preparing portfolio reports (for key metrics e.g., loss ratio, expense ratio, etc.), extracting initial view on trends based on data and developing proposed remediating actions for senior underwriter review
- Manage case workload to meet turnaround time (TAT) and service standards
- Maintain high levels of accuracy and quality in underwriting decisions
- Consistently achieve excellent individual audit review results
Stakeholder Engagement
- Work with case managers, brokers, and distribution teams to support case progression
- Communicate underwriting decisions clearly and professionally
Requirements & Qualifications
- University graduate, preferably in Business, Risk Management or a related discipline
- 4–8 years of life underwriting experience, with 1-2 years of exposure to HNW segment
- Professional qualification in Life Insurance e.g., FLMI (Fellow, Life Management Institute), Academy of Life Underwriting (ALU), etc.
- Experience in dealing with Reinsurers, Compliance, Legal and Distribution teams (e.g., Agency, Bancassurance and Brokerage)
- Proficient in English, both verbal and written
- Proficient in using Microsoft applications, e.g., Excel, PowerPoint, Word etc.
- Experience in multi-jurisdictional or offshore insurance environments preferred
Preferred Attributes
- Strong attention to detail and analytical skills
- Ability to manage multiple cases and meet deadlines
- Willingness to learn and develop in HNW underwriting
- Good communication and teamwork skills
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
