This posting is for an existing vacancy.
Salary range is $45,000.00-$58,000.00
Location: Mississauga, ON
About PSI Engineering
PSI Engineering manufactures and integrates automated pack and sortation systems for high volume warehouse and distribution centers who serve the business to consumer (B2C) market, drastically improving throughput and accuracy while reducing labor costs.
Founded over three decades ago, PSI Engineering began in the print-on-demand business. With a deep understanding of printing technology and with several patented designs, PSI has been able to develop a suite of core machines that are recognized as the fastest and most accurate document handling products in the industry.
Since its founding, PSI Engineering has evolved into a leading end-to-end pack line solutions provider, from consultation and design to manufacturing and support. PSI is recognized as a global expert in pack area automation for warehouse/fulfillment centers, otherwise known as the last 100 feet of the order fulfillment process. We work with clients globally to increase facility productivity, optimize labor costs, and improve overall order packing efficiency.
The Opportunity
The Logistics Coordinator is responsible for coordinating international and domestic shipments, preparing shipping and customs documentation, tracking orders, and ensuring timely delivery of goods to customers. This role serves as a key liaison between internal teams and carriers, freight forwarders, customs brokers to resolve transportation issues and support efficient supply chain operations. The Logistics Coordinator also assists with shipping, receiving, and warehouse activities as needed.
Key Responsibilities
- Coordinate international and domestic shipments using courier, LTL, and freight carriers.
- Prepare shipping documentation, including commercial invoices, packing slips, bills of lading, and customs paperwork, etc.
- Ensure shipping documents comply with customer, carrier, and customs requirements.
- Enter and maintain accurate shipment, order, and inventory information in ERP and online carrier systems.
- Schedule pickups and deliveries with carriers, freight forwarders, and couriers.
- Track shipments proactively and provide shipment status updates to internal teams and customers.
- Follow up with carriers, couriers, and freight providers to resolve shipment delays, damages, shortages, and delivery exceptions.
- Investigate and resolve customs clearance issues, shipment holds, and transportation stoppages.
- Coordinate with customs brokers to ensure timely processing of import and export shipments.
- Receive and process incoming shipments and verify materials against packing slips and purchase orders.
- Inspect incoming shipments for damage, shortages, or discrepancies and report issues as required.
- Maintain accurate inventory transaction records and support cycle counts and inventory audits.
- Monitor inventory levels and communicate shortages or concerns to the appropriate departments.
- Work closely with customer service, production, purchasing, and warehouse teams to ensure on-time delivery.
- Provide backup support for shipping receiving, and warehouse operations as needed.
- Follow company health, safety, and quality procedures.
- Other duties as assigned.
Qualifications & Requirements
- High school diploma or post-secondary education
- 2-5 years or more of logistics, transportation, or shipping receiving experience.
- Experience with international shipping and customs documentation.
- Familiarity with courier and freight carriers, including FedEx, UPS, and LTL carriers.
- Experience working with customs brokers and import/export documentation.
- Proficiency with Microsoft Office, ERP systems, and online shipping platforms.
- Strong data entry accuracy and attention to detail.
- Ability to prioritize multiple shipments and deadlines in a fast-paced environment.
- Strong problem-solving skills with the ability to resolve shipment and delivery issues.
- Excellent communication and customer service skills.
- Forklift certification is preferred but not a must.
Physical Requirements
- Ability to stand, walk, bend, and lift throughout the workday.
- Ability to lift up to 50 lbs (23 kg)
- Comfortable working in a warehouse and manufacturing environment.
PSI Engineering is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed.
PSI Engineering is an equal opportunity employer. We value diversity and are committed to building a team that reflects a wide range of backgrounds, perspectives, and skills.
To apply, please submit your resume and cover letter through the application link.
We thank all applicants; however, only those selected for interview will be contacted.
