Original job description
12 month contract, full-time opportunity
Location: In person, Mississauga, Ontario
Working hours: Full-time role (40 hours per week) with availability from Monday through Friday, with potential for evening and weekend shifts
Location & Hours of Operation: Ability to commute to 2-2624 Dunwin Drive, Mississauga, ON. Affirming Care Pharmacy is open Monday to Friday from 9:00am to 7:00pm, and Saturdays from 9:00 am to 3:00pm.
Affirming Care Pharmacy is located on the unceded and traditional territories of the peoples of the Treaty and Traditional Territory of the Mississaugas of the Credit First Nation, The Haudenosaunee Confederacy, the Huron-Wendat and Wyandot Nations. The city of Mississauga is also homeland to many global Indigenous Peoples.
Who we hope to find:
We are looking for a Registered Pharmacy Technician to join our incredible Affirming Care Pharmacy team in Mississauga, ON. Reporting to our Pharmacy Manager, the Registered Pharmacy Technician will be responsible for preparing, filling, dispensing, shipping and checking prescription medications to our patients. If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply!
In this role, you’ll make an impact by:
Providing Patient Care & Support
Providing exceptional customer service to patients
Assisting patients across various communication platforms: phone, email, SMS and secure messaging
Navigating insurance challenges with patients and proactively identifying solutions
Creating and maintaining spreadsheets to track and monitor patient records
Supporting Prescription & Pharmacy Operations
Executing the end-to-end prescription process: preparing, filling, labelling, dispensing, packaging and shipping
Verifying prescription information is complete and accurate
Ensuring accuracy and safety by performing final checks on new and refill prescriptions, confirming each step in the dispensing process has been completed correctly
Maintaining an efficient, safe and tidy dispensary
Managing a high volume of inbound and outbound calls, creating and updating patient profiles and maintaining internal pharmacy databases
Assisting with inventory management: performing inventory audits, managing packaging and pharmacy supplies, and coordinating medication orders with the Pharmacist
Ensuring every request is processed accurately and as per the Board of Pharmacy regulations
Collaborating with the Affirming Care team and telehealth partners
We need someone who has:
A license as a Registered Pharmacy Technician (in good standing) with the Ontario College of Pharmacists
The ability to work Monday through Friday, with the potential for evening and weekend shifts
Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, and troubleshooting)
A positive attitude, a strong sense of urgency and a team player mentality
Experience performing a variety of tasks daily in a fast-paced work environment
The ability to set priorities and manage time effectively, and is detail oriented
Active listening and strong communication skills (written and verbal)
It would also be great if you have:
Experience working in community/mail-order pharmacies
Experience working with Kroll
Knowledge of provincial/federal benefits programs
Knowledge and experience working with patient support programs
The ability to communicate with patients in Spanish, Portuguese, or Mandarin, both written and verbally
Compensation:
$55,000 - $62,000 CAD a year (we also include liability insurance and reimbursement of licensing fees)
The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed - see our other exciting benefits below!
Do you think you could be our next Registered Pharmacy Technician? We look forward to seeing your application!
