Join a company that’s growing, thriving, and built for long‑term success!
Q2 Artificial Lift Services (Q2 ALS) is a trusted, industry‑leading artificial lift company with 55+ in-house repair and service facilities across the U.S. and Canada. Our operations are supported by world-class manufacturing, API & ISO Certified standards, and patented, top‑tier products engineered for exceptional performance. We provide stable careers, hands‑on training, and clear opportunities for growth. Our facilities are clean, organized, and fully equipped - offering a professional, modern environment designed to help you build your career.
Basic Employee Responsibilities
Every Q2 ALS employee is expected to conduct themselves in a professional manner.
- Leading by example by following established Quality, Health and Safety policies & procedures.
- Showing respect and pride for facilities and equipment.
- Being responsible – on time for work and taking breaks during designated times.
- Carrying out other tasks from time to time as assigned by a supervisor or request for assistance as needed.
Position Specific Responsibilities
- Monitor and action the HR inbox, providing administrative support to the HR and Payroll teams and assisting employees with Dayforce access and password reset requests.
- Serve as the first point of contact for visitors by performing front desk duties, welcoming guests, coordinating check-ins, and maintaining visitor safety supplies.
- Support recruitment activities by posting job advertisements, monitoring active Canadian and U.S. postings, and ensuring hiring managers are reviewing applications and progressing candidates through the hiring process.
- Coordinate incoming and outgoing HR documentation, including opening, distributing, scanning, filing, and maintaining confidential HR and payroll records for Canadian and U.S. operations.
- Assist with onboarding activities by preparing new hire packages, supporting onboarding documentation requirements, and following up on incomplete employee benefit enrollments.
- Maintain and update employee resources and company information, including the Company Phone List, Dayforce Hub content, and employee contact directories.
- Support payroll and benefits administration through the processing and retention of payroll records, preparation of employee benefit invoices, backup support for Flores deposits, and related administrative tasks.
- Maintain office and departmental resources, including office supply inventory, promotional items, and vendor coordination.
- Assist with compliance and audit activities by maintaining employee records, conducting file audits, tracking work authorization documentation, performing I-9 bi-annual reviews, supporting regulatory reporting requirements, and assisting with internal and external audit requests.
- Process required U.S. employee termination reporting through state new hire reporting systems.
- Support records management initiatives, including document retention, employee file digitization, and ensuring employee records are complete, accurate, and organized.
- Prepare, process, and distribute HR-related reports, invoices, tax documentation, and communications, including monthly vendor invoices and company phone list updates.
- Assist with employee engagement initiatives, including recognition programs, birthdays, anniversaries, gift baskets, and special HR projects.
- Perform other administrative, HR, payroll, and departmental support duties as assigned to meet business and operational needs.
Required Minimum Qualifications
- Post-secondary education in Human Resources, Business Administration, Accounting, or a related field preferred
- Minimum 1–3 years of experience in HR, payroll, or an administrative role
- Basic understanding of payroll processes and employment standards legislation
- Experience with HRIS/payroll systems and proficiency in Microsoft Office, particularly Excel
- Strong attention to detail and accuracy in data entry and record-keeping
- Effective communication and interpersonal skills with a customer service focus
- Strong organizational skills with the ability to manage multiple priorities
- Ability to handle confidential information with discretion and professionalism
- Ability to work independently and as part of a team in a fast-paced environment
Physical Demands
- Prolonged periods of sitting at a desk and working on a computer
- Frequent use of hands and fingers for typing, data entry, and operating office equipment
- Ability to focus on detailed work for extended periods of time
- Occasional standing, walking, or light movement within an office environment
- May be required to lift and carry light office materials (up to 10 lbs) such as files or documents
- Visual acuity required for reading screens, reviewing documents, and performing data entry with accuracy
- Ability to manage tasks in a fast-paced environment with frequent interruptions
Note we do not accept calls/inquiries from agencies. While we thank all applicants, we will contact only those selected for an interview.
