Customer service representative jobs in Burlington, ON and nearby

Customer service representative jobs within 25 km of Burlington, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 1, 2026

Hiring at a glance

View jobs

Open jobs: 142
Employers: 50

Advertised starting pay

Average starting payCAD / hour: $17.99Across 37 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 7%10 listings
On-site: 93%132 listings

Employers hiring include Farm Boy Inc. (38), LCBO (31), Dollar Tree Stores (11).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Burlington, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 1 day ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 2 days ago
SH
Customer Service Representative
SE Health
Hamilton, ON
- Contract
Working from our Service Delivery Centre based in Hamilton , this position will be responsible for the efficient and effective coordination of client care. This is a part time hybrid…
Added 2 days ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 3 days ago
S
Customer Service Agent -Full-Time-Burlington
Serco
Burlington, ON
- Full-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 4 days ago
HA
Customer Service Representative
Hunter Amenities International Ltd.
Burlington, ON
- Full-time
We’re looking for an enthusiastic Customer Service Representative to join our Customer Service team. R
Added 8 days ago
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Customer Service Representative - Bilingual (French)
Uline
Hamilton, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- From $18 CAD / hour
- Full-time
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Added 8 days ago
FS
Customer Service Representative
Food Service Solutions Canada
Milton, ON
- Full-time
As the Customer Service Representative (CSR), you are responsible for managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and…
Added 8 days ago
E
Bilingual (English/French) Customer Service Representative
Essity
Oakville, ON
- Full-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Added 10 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Part-time
Added 11 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group Inc.
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 11 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Full-time
Added 11 days ago
RB
Bilingual Customer Service Agent
Royal Bank of Canada
Burlington, ON
- Full-time
As a Portfolio Administration Team, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners for all related policy and…
Added 11 days ago
R
Bilingual Customer Service Agent
RBC
Burlington, ON
- Full-time
As a Portfolio Administration Team, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners for all related policy and…
Added 12 days ago
Q
Customer Service Representative - NA
Qnity
Mississauga, ON
- Other
Added 12 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Full-time
Added 12 days ago
Customer Service Agent
DSV
Milton, ON
Added 12 days ago
B
Customer Service Representative
BMO
Hamilton, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 13 days ago
Customer Service Representative
Fletcher Building
Hamilton, ON
…Hamilton branch is growing, and we’re looking for a motivated Customer Service Representative who enjoys solving problems, building relationships, and keeping things…
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- From $18 CAD / hour
- Part-time
Added 14 days ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- From $18 CAD / hour
- Full-time

Qnity

Customer Service Representative - NA

Mississauga, ON, L5M 2H3, Canada

The Pay range for this role is $51,800.00 - $81,400.00 Annual

Apply About employer

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Job details

Pay: The Pay range for this role is $51,800.00 - $81,400.00 Annual
Posting language: English
Posted: Oct 16, 2026

Original job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Qnity has an opening position for a Customer Service Representative (CSR).

The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order-to-cash process. The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. This position will work with, but not limited to, supply chain planners, logistics team, market segments, other customer service reps, plant sites, warehouses, regional contacts, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. In addition, this position will focus on matching customer needs to the Qnity product offerings. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process. This position will also require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.

Core Responsibilities:

Manage customer orders through Customer Service work processes and systems.
Handle all types of customer orders, including indent orders and services invoicing requests.
Supports customers with coordination of returns when required, following Qnity’s Return Policies.

Maintain a thorough knowledge of the businesses’ products, businesses, applications, and service offerings.
Strengthen customer experience by developing solid relationships, understanding customer needs, and gathering market intelligence.
Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions.
Weekly participation in meetings with the Supply Chain team to analyze possible material delays.
Identify and deliver value added services. Proactively provide differentiated services to our customers by thorough understanding of our service offerings.
Differentiate between customer requirements and Qnity capabilities; choose the best/cost effective solution.
Support commercial strategies with Qnity customers across multiple businesses.
Provide backup coverage as necessary.
Responsible for establishing and maintaining relationships with the customers.
Respond to sales team inquiries as: prices, stock, latest sales, etc.

Requirements:

Bachelor’s degree or equivalent is preferred.
Develop proficiency as a Customer Service Representative.

Proven ability to build and maintain strong customer relationships.
Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers.
Ability to identify areas for improvement and escalate for change management implementation.
Excellent interpersonal and written communication skills.
Strong office skills. Salesforce.com experience is a plus.
Knowledge of the Order to Cash (OTC) transactions in SAP.
Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, Word, and Power BI).
Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management.
Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
Logistics, operations, or manufacturing experience preferred.

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information .

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

This posting is for an existing vacancy.

We use Artificial Intelligence (AI) to enhance our recruitment process.

The Pay range for this role is $51,800.00 - $81,400.00 Annual

How Base Pay is Determined: Qnity has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual’s pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary interface between customers and the business to manage the order-to-cash process. They collaborate with internal teams like supply chain and manufacturing to ensure customer needs are met while maintaining quality and compliance standards.

Requirements

A bachelor's degree or equivalent is preferred for this role. Candidates should possess strong interpersonal skills, proficiency in SAP and Microsoft Excel, and experience in logistics, operations, or manufacturing.

Skills

Customer Service
Order-to-cash
SAP
Microsoft Excel
Salesforce.com
Supply Chain Management
Logistics
Project Management
Change Management
Communication Skills
Relationship Building
Data Analysis
Problem Solving
Order Fulfillment
Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Order-to-cash
SAP
Salesforce
Microsoft Excel
Power BI
Supply Chain
Logistics
Manufacturing
Sarbanes-Oxley
Order Fulfillment
Market Intelligence
Change Management
Project Management
Advanced Electronics
Invoicing
Credit Memos
Debit Memos
Operations

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