About the job
About Quantiphi:
Quantiphi is an award-winning, AI-First global digital engineering company that helps the worldâs leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our clients.
Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries.
Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters.
We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including:
- 21 Google Cloud Partner of the Year awards in the past 10 years
- 3 AWS AI/ML Partner of the Year awards
- 3 NVIDIA Partner of the Year awards
- 3 Snowflake Partner of the Year awards
- Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators.
We are also proud to be certified as a Great Place to Work - reflecting our commitment to our people and our culture.
For more details, visit: Website or LinkedIn Page
Role: Architect - Conversational AI Experience
Level: 10+ Years
Employment type: Full Time
Location: Canada
Job Description:
Responsibilities
- Technical Project Delivery:
- Own the complete SDLC of our product(s) by managing the solutioning, engineering, testing, release and maintenance
- Lead engagements with multiple work-streams; prepare project plans and manage deliverables
- Guide and help team members to debug and solve technical problems
- Review and perform code walkthrough and quality reviews
- Managing customer communication & relationships
- Guide the client on technology evaluation, technical thought leadership and direction for Conversational AI projects
- Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals
- Showcase thought leadership on technology roadmaps, agile development methodologies and best practices
- Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions
- Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers
- Ensure proper skill development of team members
- Travel to customer sites, conferences, and other related events as required
Required Skills:
- AI Bot platforms, such as DialogFlow/API.AI, Cloud ML, Microsoft Bot Framework and Azure Cognitive Services, Amazon Lex, IBM Watson, Wit.ai, Salesforce Einstein, Rasa etc. (as a Project Manager/Analyst/Consultant)
- Agentic bot development practices and frameworks. OR
- Software and Product Development on languages like NodeJs, Python etc.
- Excellent communication, articulation, abstraction, analytical and presentation skills â Ability to work with minimal supervision in a dynamic and time sensitive work environment
- Team management experience is must
- Excellent aptitude in business analysis and awareness of quantitative analysis techniques
- Knowledge of one of NodeJS or Python is a must
- Understanding of Natural Language Processing (NLP) and supervised Machine Learning (ML) concepts (such as vectorization, N-gram, classification, clustering, overtraining etc.)
- Experience with deploying machine learning algorithms as REST API based services
- Experience working with scalable, high-performance systems
- Experience in architecting solutions and integrations with multiple technologies and systems.
- Familiarity with orchestration tools such as CX Agent Studio, with a strong emphasis on understanding the underlying concepts of agentic design and flow management.
Nice to have skills:
- Strong understanding of the NLP space (natural language understanding, sentiment analysis, personality insight etc.), conversational interfaces, and leveraging existing services and libraries (integration, configuration, training, continuous learning)
- Well versed with voiced based processing (text to speech, speech to text)
- Experiences with Databases â relational and non-relational
- Experience in the Cloud deployments on GCP, AWS or Azure
Whatâs in it for YOU at Quantiphi?
- Join one of the worldâs fastest-growing AI-first digital engineering companies and make a real impact at scale.
- Lead and collaborate with a high-energy team of talented, driven individuals solving complex, meaningful challenges.
- Work with Fortune 500 companies and disruptive innovators in a research-driven environment with 60+ patents.
- Stay ahead of the curve by gaining hands-on experience with cutting-edge AI, ML, data, and cloud technologies while continuously upskilling.
