Job Description: Restaurant Server (Level 1: Coordinator)
Position Summary
The Restaurant Server provides welcoming, efficient, and safe dining experiences to guests by accurately taking orders, serving food and beverages, and maintaining a clean and sanitary environment. Servers are responsible for ensuring food safety standards are upheld and that guests enjoy a safe, comfortable, and memorable visit.
Key Responsibilities:
Greet guests warmly and promptly upon arrival.
Present menus, describe menu items, and offer recommendations when requested.
Take accurate food and beverage orders and relay them efficiently to the kitchen and bar.
Deliver food and beverages promptly while ensuring accuracy, presentation, and temperature control.
Regularly check on guests to ensure satisfaction and respond to additional needs.
Clear, clean, and reset tables quickly and properly following health and safety guidelines.
Uphold all food safety standards, including safe handling of dishes, utensils, and beverages.
Practice proper hand hygiene, and follow all cleaning and sanitation protocols in dining areas and service stations.
Ensure that spills are cleaned up immediately to prevent accidents.
Monitor food allergies and special dietary needs, and communicate them accurately to kitchen staff.
Process guest payments accurately using the point-of-sale (POS) system.
Handle guest concerns or complaints professionally and escalate to management as needed.
Complete opening and closing side duties, including cleaning, restocking supplies, and setting up or breaking down service areas.
Qualifications:
Valid Food Safe Certification (or ability to obtain) is required.
Previous experience in a restaurant or hospitality environment preferred.
Strong communication and multitasking skills.
Positive, team-oriented attitude and professional appearance.
Basic math skills for cash handling and POS operation.
Ability to stand and move quickly for long periods and lift up to 25 pounds.
Availability to work evenings, weekends, and holidays.
Work Environment:
Fast-paced, customer-facing restaurant setting.
Frequent standing, walking, lifting, bending, and carrying trays or supplies.
Success in This Role Looks Like:
Delivering safe, clean, and enjoyable dining experiences that encourage repeat business.
Following all food safety, cleanliness, and sanitation protocols consistently.
Supporting an organized, efficient, and positive work environment.