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Added 1 month ago
Software Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 1 month ago
Head of Product, Questrade Experience Platform
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Account Manager
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Senior Client Support Specialist - Digital Asset & Derivatives (Crypto)
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Compliance Analyst, Enterprise Compliance
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Collection Strategic Operations Lead
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Business Development Manager - GTA West (Questbank)
Questrade Financial Group
Burlington, ON · Hamilton, ON · Oakville, ON · ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Senior Analyst, Compliance Data & Automation
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Manager, U.S. Tax Reporting & Cost Basis
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Senior Manager, JSOC & Threat Hunting
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Senior Analyst, U.S. Tax Reporting & Cost Basis
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Principal Product Designer, Design System
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Bilingual Trade Support Specialist (English & Mandarin)
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Senior Product Designer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Relationship Manager, Online FX & CFDs
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Senior Release Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 months ago
QF
Principal Software Engineer, Money Movement (Questbank)
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 months ago
Agent de Credit Senior prêts hypothécaires résidentiels/ Bilingual Senior Residential Mortgage Underwriter
Questrade Financial Group
Toronto, ON · Montreal, QC · QC
Added 2 months ago
Senior Analyst, Operations Transformation
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 months ago
Senior Principal Software Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 months ago
Senior Full Stack API Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 months ago
Principal Software Engineer, Money Movement (Questbank)
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 months ago
Senior Principal Site Reliability Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 months ago
Senior Creative Designer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 3 months ago
Product Marketing Manager - Active Trader
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office

Questrade Financial Group

Account Manager

Toronto, ON, Canada

Base salary range: $85,000 - $105,000

Apply on jobs.dayforcehcm.com About employer

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Job details

Pay: Base salary range: $85,000 - $105,000
Work location: Work-life balance in a hybrid environment with at least 3 days in office
Posting language: English
Posted: Sep 4, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of Flexiti?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Account Manager. Could it be you?

Flexiti sits at the intersection of fintech, retail, and consumer lending - a $1.6B+ platform serving hundreds of thousands of Canadian consumers through major merchant partnerships. We’ve spent the last year investing in the foundations: Braze for lifecycle orchestration, Databricks for analytics and segmentation, and a consumer mobile app that’s now live. Now we’re accelerating - expanding into new verticals, scaling high-velocity partnerships, and building the team and operating model to match our ambitions.

In this role, you will be responsible for nurturing and growing our merchant portfolio across Canada. This position requires exceptional versatility, as you will pivot daily between collaborating with senior-level executives at national brands and consultatively supporting owners of smaller independent retailers. You will successfully balance high-level client relationship management with technical execution. A critical component of this role is operational efficiency. You will leverage Gemini, Claude, Databricks, and other automation tools to optimize and streamline our merchant onboarding process, ensuring new partners can begin offering Flexiti financing faster and with minimal manual friction.

Need more details? Keep reading...

In this role, responsibilities include but are not limited to:

Portfolio Management: Serve as a trusted point of contact for a diverse Canadian merchant portfolio, building strong relationships with senior-level corporate stakeholders at national brands as well as small business owners.
Onboarding Automation: Design, implement, and maintain AI-driven workflows and data pipelines to automate the merchant onboarding journey, reducing time-to-live.
Performance Optimization: Analyze merchant data to identify growth opportunities, driving increased financing volume across your portfolio.
Cross-Functional Collaboration: Partner with Risk, Compliance, and Tech teams to ensure automated onboarding processes align with company standards and enterprise security.
Strategic Training: Conduct high-impact onboarding and training sessions tailored to the stakeholder, whether presenting to corporate teams or busy retail owners.

So are YOU our next Account Manager? You are, if you...

AI & Data Proficiency (Core Requirement): Have proven ability to leverage Generative AI models (specifically Gemini and Claude) and data platforms (e.g., Databricks) in a daily workflow. You aren't just familiar with AI; you actively use it to automate tasks, generate client insights, and optimize business processes.

Experience: Have demonstrated experience in account management, customer success, or sales operations (FinTech or SaaS experience is a strong asset).
Analytical Ability: Are comfortable navigating complex data platforms to track merchant health, leveraging AI-assisted insights to measure the overall efficiency of the onboarding pipeline.
Adaptability & Initiative: Are a proactive, tech-forward professional who thrives in an agile environment and is eager to champion new AI tools to drive operational efficiency.
Communication & Executive Presence: Have exceptional communication skills. You can confidently hold your own in a boardroom with enterprise executives, yet remain empathetic and accessible to small business owners.

Compensation Information:

Base salary range: $85,000 - $105,000
The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

You will be responsible for nurturing and growing the merchant portfolio by building strong relationships with both national brand executives and small business owners. Additionally, you will design and implement AI-driven workflows to automate merchant onboarding and optimize operational efficiency.

Requirements

The ideal candidate possesses proven experience in account management or sales operations and demonstrates proficiency in using Generative AI tools like Gemini and Claude. You must have strong analytical skills and the ability to communicate effectively with diverse stakeholders ranging from enterprise executives to small business owners.

Skills

Account management
Customer success
Sales operations
Generative AI
Gemini
Claude
Databricks
Data analysis
Automation
Fintech
SaaS
Relationship management
Strategic training
Operational efficiency
Executive presence

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Benefits packages
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Fintech
Retail
Consumer lending
Braze
Databricks
Generative AI
Gemini
Claude
Automation
Data pipelines
Merchant onboarding
Portfolio management
SaaS
Sales operations
Customer success
Operational efficiency
Executive presence
Strategic training
Risk management
Compliance
Agile environment
Lifecycle orchestration
Analytics
Segmentation

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